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Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 10

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

February 02, 2026

Dealership Rating
Employee Rating

We felt that our dealer Peter was professional, honest,fair and receptive. Jessica in Service was also professional, attentive, and kind. Overall very pleasant to deal with. More

by JAYNEGRAEPEL
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Feb 03, 2026

Smythe Volvo Cars responded

Thank you, Jayne, for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

February 01, 2026

Dealership Rating
Employee Rating

Professional staff did everything to help find the issue with my car. Very friendly and helpful More

by Claire Brocklehurst
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Feb 01, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

January 31, 2026

Dealership Rating
Employee Rating

We are consistently treated promptly and respectfully. Staff is very knowledgeable. Jessica has coincidentally helped us the last few times. She is an amazing ambassador for the Volvo. She is warm, profes More

by KJS43088
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jan 31, 2026

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

January 31, 2026

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Employee Rating

They are always so nice and understanding of your cars situation. Highly recommend them for service. More

by JTHOMASSHEERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Jesus Garcia, Mark Terry

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Jan 31, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

January 31, 2026

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Employee Rating

On point and professional. They went beyond what my expectations were. Everyone was clear and very courteous. More

by Jcornelljr
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jan 31, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 31, 2026

Dealership Rating
Employee Rating

You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Henry Zhu, Billy Shannon, Patrick Mclaughlin

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Jan 31, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 30, 2026

Dealership Rating
Employee Rating

Jessica was so friendly and an absolute pleasure to work with. And as always, everyone at smythe is so professional. More

by Kemarion
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jan 30, 2026

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

January 30, 2026

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Employee Rating

Great experience Excellent customer service and thank you for the loaner...you all made my day. More

by Shawv1234
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jan 30, 2026

Smythe Volvo Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo Cars. Enjoy!

January 30, 2026

Dealership Rating
Employee Rating

Jessica was wonderful. I did not however agree with your interpretation of a road hazard. More

by tommy.jennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Smythe Volvo Cars responded

Thank you for this feedback, Tommy. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Enjoy!

January 29, 2026

Dealership Rating
Employee Rating

Smythe Volvo is the kind of dealership that puts your faith back into car dealerships. They are courteous, efficient, honest and transparent. More

by aherz99
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jan 30, 2026

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

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