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Jessica Hermida

Overview Reviews (213) Inventory (399)

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Jessica Hermida

Jessica Hermida | Page 11

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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4.9

213 Reviews

Overview Reviews (213) Inventory (399)

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese

Spanish

4.9

213 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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213 Reviews of Jessica Hermida

January 29, 2026

Dealership Rating

Employee Rating

The service department is thorough and timely. Great service from really great people . I appreciate their help! Great service from really great people . I appreciate their help! More

by TOM@STCOTTERINC.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Ferrence

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Jan 29, 2026 -

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come! Enjoy!

January 28, 2026

Dealership Rating

Employee Rating

Quick intake when dropping off car. Jessica was clear in explaining the service needed and when car would be ready. Very courteous and friendly. Jessica was clear in explaining the service needed and when car would be ready. Very courteous and friendly. More

by Yon

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 28, 2026 -

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy!

January 27, 2026

Dealership Rating

Employee Rating

Staff was professional and communicative. Jessica was pleasant and knowledge. The experience is always easy but pricey. Jessica was pleasant and knowledge. The experience is always easy but pricey. More

by kjgagne6

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 28, 2026 -

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

January 26, 2026

Dealership Rating

Employee Rating

Jessica was fantastic from start to finish, with updates and making sure the entire process was seamless. She was friendly, thorough, and wonderful to work with! and making sure the entire process was seamless. She was friendly, thorough, and wonderful to work with! More

by EMILY.MARYLES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 26, 2026 -

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

January 25, 2026

Dealership Rating

Employee Rating

Went out of her way to squeeze my car in for service. She has a great personality. She has a great personality. More

by rossinc5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 26, 2026 -

Smythe Volvo Cars responded

January 25, 2026

Dealership Rating

Employee Rating

Jessica is always a pleasure to work with and service is great The entire team looks and acts professionally great The entire team looks and acts professionally More

by Englishjake

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 25, 2026 -

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 22, 2026

Dealership Rating

Employee Rating

Excellent and professional service and work. Valet service very helpful to my schedule, affording no interruptions, Valet service very helpful to my schedule, affording no interruptions, More

by ESANTORO65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 22, 2026 -

Smythe Volvo Cars responded

January 22, 2026

Dealership Rating

Employee Rating

Quality work but somewhat expensive. Very professional and knowledgeable. Good service, courteous and very friendly. Very professional and knowledgeable. Good service, courteous and very friendly. More

by JRWILS

Verified Customer

Service Communication

Recommend Dealer

Yes

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Jan 22, 2026 -

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

January 20, 2026

Dealership Rating

Employee Rating

Jessica was so professional and courteous. Such a pleasure. She was efficient and quick and the experience was excellent! Such a pleasure. She was efficient and quick and the experience was excellent! More

by Athate67

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

January 20, 2026

Dealership Rating

Employee Rating

Excellent service! Jessica was awesome! Smythe Volvo provided me with a fantastic service of my XC90! Jessica was friendly and excellent in all her work! Jessica was awesome! Smythe Volvo provided me with a fantastic service of my XC90! Jessica was friendly and excellent in all her work! More

by Martin Harvey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Jan 20, 2026 -

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

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