Very efficient, and courteous.
Also very knowledgeable. A very pleasant experience Kept me informed as status
Also very knowledgeable. A very pleasant experience Kept me informed as status
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by TEDDOUGHERTY721
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 18, 2026 -
Smythe Volvo Cars responded
Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Enjoy!
Appointments I make are usually relatively convenient to
book and the staff is friendly and efficient.
book and the staff is friendly and efficient.
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by KARLANDBETH
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2026 -
Smythe Volvo Cars responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo Cars. We look forward to having you as one of our valued customers for many more years to come!
Enjoy!
Service did what they are expected to do.
Left with service reminder not reset properly. Issue with remote start not resolved. Terrible experience with sales department.
Left with service reminder not reset properly. Issue with remote start not resolved. Terrible experience with sales department.
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by MDP S90
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 18, 2026 -
Smythe Volvo Cars responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Kevin Flanagan
Easy and efficient Jessica was thoughtful and you can
tell customer experience is importantly to her. The technicians I interacted with and even the guy who got my loaner car were all polite and helpful.
tell customer experience is importantly to her. The technicians I interacted with and even the guy who got my loaner car were all polite and helpful.
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by Joannaperri5
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 15, 2026 -
Smythe Volvo Cars responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Enjoy!
It was an expedient and professional experience.
I recommend this service department for any potential servicing.
I recommend this service department for any potential servicing.
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by TURTZ1
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2026 -
Smythe Volvo Cars responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Enjoy!
Very professional and quick and responsive They make sure
that what needs to get done, gets done
that what needs to get done, gets done
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by gabic
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 13, 2026 -
Smythe Volvo Cars responded
Thanks for sharing your experience with Smythe Volvo. We appreciate your feedback about our quick and responsive service.
Customer service especially Jessica was outstanding, fees
however are very expensive Overall a very good experience
however are very expensive Overall a very good experience
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by ELAZRATION
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 10, 2026 -
Smythe Volvo Cars responded
Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon!
Enjoy!
Superior in every way.
Jessica was great....friendly, smiling, professional, knowledgeable, efficient, honest, client focused The best dealer experience
Jessica was great....friendly, smiling, professional, knowledgeable, efficient, honest, client focused The best dealer experience
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by MAGNANIBOB
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 09, 2026 -
Smythe Volvo Cars responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars!
Enjoy!
Jessica, Mark, Ryan, and Regina, went above and beyond to
get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war
get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended warranty and prepaid maintenance covering my car for 10 years of ownership so it was nice to walk away with a $0 repair bill. The Service department at Smythe Volvo is always a pleasure, courteous, polite, and easy to work with.
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by XC40 OSD
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Smythe Volvo Cars responded
Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon!
Enjoy!
Excellent service.
Speedy repair turnaround. Informed service agent. Always a pleasure. Smythe is well out of my way but the professional service keeps me coming back.
Speedy repair turnaround. Informed service agent. Always a pleasure. Smythe is well out of my way but the professional service keeps me coming back. Great job folks!
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by Satisfied Volvo Cust
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Hermida
Jan 08, 2026 -
Smythe Volvo Cars responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Enjoy!