Jessica Hermida | Page 13

It is always a pleasure to take my car to Smythe for service because all the people there are always very helpful, polite and they keep me informed as the service is being performed. I would not think o service because all the people there are always very helpful, polite and they keep me informed as the service is being performed. I would not think of going any where else for service. Please let them know how much I appreciate all their help and support. More

by JOHNPAYNE236 Verified Customer Verified Customer

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Excellent customer service & knowledge. Treated customer with kindness & referred to me by name which is superior HR. Will def return as soon as possible! Thnx Treated customer with kindness & referred to me by name which is superior HR. Will def return as soon as possible! Thnx More

by Bandmom2257 Verified Customer Verified Customer

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I had to make a service appt as my keys would not pair with car. Rather than leave me car-less Jessica suggested another Tech try to pair the keys to car. After uninstalling and reinstalling app the ke with car. Rather than leave me car-less Jessica suggested another Tech try to pair the keys to car. After uninstalling and reinstalling app the keys paired and I was on my way. Appreciate her suggestion before surrendering car for the day More

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Very pleasant Good people, good selection, and very well ran dealership Very very very good ran dealership Very very very good More

by MARCONI.AUSTIN1 Verified Customer Verified Customer

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When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided with a loaner vehicle and was able to complete my busy day and got my vehicle back at the end of the day. A good experience no doubt I will return. More

by Braunerb Verified Customer Verified Customer

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The folks in the service center are very professional. That’s the best way I can describe them. The service is excellent from the time you bring the Volvo in. We get regular updates via text and video exp That’s the best way I can describe them. The service is excellent from the time you bring the Volvo in. We get regular updates via text and video explaining the diagnosis. More

by Prashanth Vasan Verified Customer Verified Customer

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Jessica was courteous and professional Service was excellent Support Staff were very helpful and pleasant excellent Support Staff were very helpful and pleasant More

by mcfasullo Verified Customer Verified Customer

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Courteous and Professional service Very good communicators...no pressure, just detailed suggestions for future service Thanks communicators...no pressure, just detailed suggestions for future service Thanks More

by Mary Stack Verified Customer Verified Customer

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Great team to work with--Jessica Hermida specifically is an amazing staff member, highly recommend! an amazing staff member, highly recommend! More

by eboxer Verified Customer Verified Customer

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Their very accommodating, pleasant in being supportive in the maintenance and services; they also help prioritize what’s most important regarding their services to be done. the maintenance and services; they also help prioritize what’s most important regarding their services to be done. More

by DAHUNT2 Verified Customer Verified Customer

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