Check out Jessica Licona's reviews on DealerRater

June 11, 2025

Dealership Rating

Employee Rating

Really nice experience buying my Nissan Kicks. Very welcoming atmosphere.Nice group of people operating this dealership. Very welcoming atmosphere.Nice group of people operating this dealership. More

by sandybodner1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanne Sasso

Report | Print

Jun 11, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 08, 2025

Dealership Rating

Employee Rating

The service department at this dealership is fantastic, the service advisors are very experienced and knowledgeable about helping you get your vehicle repaired quickly and efficiently. The mechanics are am the service advisors are very experienced and knowledgeable about helping you get your vehicle repaired quickly and efficiently. The mechanics are amazing! They possess superior skills and knowledge that is very hard to find. They are fair and honest and do great quality work. I would recommend this dealership over any other in the area. More

by nspirito

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanne Sasso , Phil Marotta, Josh Zeobro

Report | Print

Jun 08, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 26, 2025

Dealership Rating

Employee Rating

I’ve been going to this dealership for 7 years now and they make the experience very personable and I know I’m getting the best quality for my vehicle. they make the experience very personable and I know I’m getting the best quality for my vehicle. More

by OBRIENCHRISTINA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Chase , Laura 5 stars !

Report | Print

May 26, 2025 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 20, 2025

Dealership Rating

Employee Rating

The service was quick despite them having a packed schedule. Always a relief to bear my vehicle is in good shape and in good care. schedule. Always a relief to bear my vehicle is in good shape and in good care. More

by anori.tki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 20, 2025 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2025

Dealership Rating

Employee Rating

Colonial Nissan was able to assist me with my car issue in a VERY quick and totally painless manner. Everyone I interacted with was helpful and pleasant. I will be returning to this dealership! in a VERY quick and totally painless manner. Everyone I interacted with was helpful and pleasant. I will be returning to this dealership! More

by mhulme991

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanne Sasso

Report | Print

May 19, 2025 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 19, 2025

Dealership Rating

Employee Rating

Excellent customer service. Very receptive and communication of service timeline was very respectful. Thank you Very receptive and communication of service timeline was very respectful. Thank you More

by ANUNEZ10

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Chase, Joe Bellizia, Joanne Sasso

Report | Print

May 19, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 16, 2025

Dealership Rating

Employee Rating

I had a good experience at Nissan of Medford, who really helped me was Jessica in the front I’m trying to figure out what was wrong with my car and also my oil change in my tire rotation which they did such helped me was Jessica in the front I’m trying to figure out what was wrong with my car and also my oil change in my tire rotation which they did such a great job More

by barrientosangela

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanne Sasso

Report | Print

May 16, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2025

Dealership Rating

Employee Rating

Great customer and car care though the facilitaties were not amazing the people were everyone was laughing. not amazing the people were everyone was laughing. More

by ERIC@ERICWIBERG.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Jason Giacoppo

Report | Print

May 10, 2025 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 10, 2025

Dealership Rating

Employee Rating

First time at this dealership to get my car serviced. Very happy from start to finish, great customer service, got my car back very quickly. Will be back again when needed. Thanks again!!! Very happy from start to finish, great customer service, got my car back very quickly. Will be back again when needed. Thanks again!!! More

by MATTMBTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanne Sasso

Report | Print

May 10, 2025 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

May 08, 2025

Dealership Rating

Employee Rating

Great service, easily organized by Joe and accomplished the next day. Thank you very much! I always recommend Nissan to my friends. the next day. Thank you very much! I always recommend Nissan to my friends. More

by OTARNAVSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Bellizia

Report | Print

May 08, 2025 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com