Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
459 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

459 Reviews

Write a Review

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Bilingual

459 Reviews of Jessica Licona

February 09, 2026

Dealership Rating
Employee Rating

Great service as always. Took the car in when they said they would and got it done the same way. More

by luigidemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Colonial Nissan of Medford responded

Delighted to hear our Nissan service team continued to meet your scheduling needs and complete work as promised. Thank you for your ongoing loyalty. We look forward to assisting you again.

January 27, 2026

Dealership Rating
Employee Rating

The dealership did an amazing job with my car service last week! Thank you so much. More

by han.paul46
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 27, 2026

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 26, 2026

Dealership Rating
Employee Rating

Always a great experience. Easy to make an appointment. Complimentary Uber service is a plus. More

by ROMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 21, 2026

Dealership Rating
Employee Rating

Timely, courteous and trustworthy service. Highly recommend. I didn’t have to wait long for my car to be fixed. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 21, 2026

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 17, 2026

Dealership Rating
Employee Rating

All went very well ! Prompt, professional service ! Appointment started on time and completed, as promised. More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 06, 2026

Dealership Rating
Employee Rating

They were very helpful and I got everything that I needed out of my visit. More

by hart.taylorj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

Jan 06, 2026

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 02, 2026

Dealership Rating
Employee Rating

The service has always been very good, especially Jessica, who is an excellent customer service representative. When you arrive and she attends to you, you definitely feel her warmth and kindness, an More

by cristina_urriago_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Ruiz

Jan 02, 2026

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 01, 2026

Dealership Rating
Employee Rating

Great service. I had an appointment for an oil change and it was painted out that I needed a tire rotation and they were able to do it at the same time. I like th More

by MFEHLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 29, 2025

Dealership Rating
Employee Rating

The service department treated me great. They had open and honest communication with me about what was going on. I would recommend this department and dealership to anyone. More

by MARTIN9968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

December 17, 2025

Dealership Rating
Employee Rating

Great customer service and quick service with quality. They know my car and it's needs More

by vrobinson4799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

1
...

Dealership Inventory (188 Vehicles)

new 2026 Nissan Kicks car, priced at $31,130
2026 Nissan Kicks
new
2T ICE BLK exterior
Automatic
All-wheel Drive
used 2019 Mazda CX-5 car, priced at $20,777
2019 Mazda CX-5
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
new 2025 Nissan Kicks car, priced at $28,726
2025 Nissan Kicks
new
ASPEN WHIT exterior
Automatic
All-wheel Drive
new 2025 Nissan Kicks car, priced at $31,467
2025 Nissan Kicks
new
GUN METALL exterior
Automatic
All-wheel Drive
new 2026 Nissan Rogue car, priced at $30,976
2026 Nissan Rogue
new
Super Black exterior
Automatic
All-wheel Drive
new 2026 Nissan Kicks car, priced at $30,404
2026 Nissan Kicks
new
Gun Metallic exterior
Automatic
All-wheel Drive