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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 2

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

May 07, 2026

Dealership Rating
Employee Rating

Jessica was on point with my service. Updated promptly when tech recommended something etc. No issues whatsoever More

by PAT8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2026

Colonial Nissan of Medford responded

Your five-star review brightened our day. We're glad Jessica kept you informed throughout your Nissan Maxima service. Thank you for trusting our team and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 04, 2026

Dealership Rating
Employee Rating

They are kind and respectful. They explain what is needed, and the service is really good. More

by zangrandevieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso

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May 04, 2026

Colonial Nissan of Medford responded

It’s great to receive your five star rating. We’re glad our team was respectful and provided clear explanations of what was needed. Thank you for trusting us with your Nissan Kicks and we look forward to helping keep it in top shape. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 01, 2026

Dealership Rating
Employee Rating

Joanne and staff are always courteous and professional. Joanne listens and ensures that all my vehicle concerns and questions are addressed. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 02, 2026

Colonial Nissan of Medford responded

Thank you for recognizing Joanne and our team’s courteous and professional approach. We’re happy to know that your Nissan Altima concerns are addressed thoroughly and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 26, 2026

Dealership Rating
Employee Rating

The service was good. Everyone helpful and friendly. Andy was very nice in expediting my wait time. More

by auntiepn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia

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Apr 27, 2026

Colonial Nissan of Medford responded

It's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 21, 2026

Dealership Rating
Employee Rating

Jessica is very nice, friendly and helpful throughout my service. The service was great and quick. I would highly recommend it. More

by Hechen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 21, 2026

Colonial Nissan of Medford responded

It’s great to hear that Jessica’s friendly and helpful approach made your Nissan Rogue service quick and smooth. We appreciate your recommendation and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 06, 2026

Dealership Rating
Employee Rating

Derrick was extremely helpful and knowledgeable, despite my disagreement with the way Nissan was coding the job. He explained everything with fine detail to smooth things out, and I very much appreciated hi More

by Ryan Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick

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Apr 06, 2026

Colonial Nissan of Medford responded

Thank you for your review. We’re pleased our team clarified the Nissan coding process on your Rogue and helped smooth things out. Jessica and everyone here appreciate your kind words and trust in our honesty. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Dealership Rating
Employee Rating

Everyone was pleasant and informative. Overall was a good experience. I would go back too. More

by HCF1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2026

Colonial Nissan of Medford responded

Thank you for the five star review. We’re glad our team was friendly and helpful during your Nissan Rogue service. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Dealership Rating
Employee Rating

Always get efficient and courteous service at this location even in case of emergency. Cost depends on service performed. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Derrick Prescod

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Apr 01, 2026

Colonial Nissan of Medford responded

Thank you for trusting us with your Nissan Leaf. We’re glad our team provides prompt, courteous support, even in urgent situations. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

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Employee Rating

Fantastic! I brought my car in for two issues and both were covered under the insurance I purchased. They fixed it same day I brought it in. Simple and smooth p More

by erinsheehan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 01, 2026

Colonial Nissan of Medford responded

Thank you for sharing your feedback. We’re delighted that the issues with your Sentra were covered by your insurance plan and that our team completed the repairs on the same day. It’s great to know the process was smooth and our staff made you feel welcome. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

March 28, 2026

Dealership Rating
Employee Rating

The service department as always was very good. I received timely excellent and friendly service. More

by Wlacapria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 28, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear our service team provided prompt and friendly care for your Nissan Rogue. Thank you for the five-star review and for trusting us with your service needs. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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