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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 15

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

November 30, 2024

Dealership Rating
Employee Rating

I when to the Nissan dealer and They didn’t fix the problem of my car and they charge me like $2,000 More

by MARAVILLA_ARACELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 05, 2024

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Maravilla, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2024

Dealership Rating
Employee Rating

Dealership was pleasant to deal with. They are very organized and explained everything through and through. More

by seanmhoar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 02, 2024

Colonial Nissan of Medford responded

Thank you, Sean! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 28, 2024

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Employee Rating

It was amazing experience everything was done to perfection. I was very happy with the service. I would definitely recommend friends and family. More

by walton2654
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica

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Nov 29, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2024

Dealership Rating
Employee Rating

Helpful, upfront about diagnostic fee, and after, explained everything about the car’s problems well. Offered several options, no pressure involved. Thx to Alex in Service, and young women in the f More

by JULES.GIGGIE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex was great, knowledgeable

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Nov 29, 2024

Colonial Nissan of Medford responded

Thank you, Jules! Alex and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2024

Dealership Rating
Employee Rating

You have great people working for you and know what they are doing plus make you feel welcome More

by teacherlou70
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 29, 2024

Colonial Nissan of Medford responded

Lou, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

November 16, 2024

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Employee Rating

Thank you for everything. Everyone always does outstanding work. Also thank you again to Alex. More

by AHMICHAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte , Alex Chase, Declan Foyle

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Nov 18, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 15, 2024

Dealership Rating
Employee Rating

Routine service at Colonial Nissan is a smooth experience. The team works great to have the car ready for all seasons. More

by Ariff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

November 08, 2024

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Employee Rating

Colonial Nissan employees have always provided me top quality service they all do a fantastic job!! More

by J.STAVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica, Joanne, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 07, 2024

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Employee Rating

Fast and efficient service on a Saturday morning. I go there for all my leases. More

by kmb1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 07, 2024

Dealership Rating
Employee Rating

Service, timing everything is satisfactory but alignment for new the tires wasn’t necessary & spending $175.00 for nothing is disappointing More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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