Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 18

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

September 30, 2024

Dealership Rating
Employee Rating

I had a great experience with the dealer and was very satisfied with the service More

by Rosewelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte , Alex Chase, Declan Foyle

Report | Print
Sep 30, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

Dealership Rating
Employee Rating

I like they did a good job on my car Nissan titan 2013. I am very happy with the job they did. More

by LXAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Sep 30, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 30, 2024

Dealership Rating
Employee Rating

Service was really good and they even showed me the problem and gave suggestions on how to avoid it More

by SUMIT.PEC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Sep 30, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your service experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 26, 2024

Dealership Rating
Employee Rating

Laura, Jessica and the service manager Alex are awesome! my go-tos. Appreciate y'all! More

by OBRIENCHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Christina, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 24, 2024

Dealership Rating
Employee Rating

Not happy, too many problems. Spending own money to fix. I came back to dealership with multiple problems and only one fixed. Won’t recommend or use again. More

by bbernier75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso , Alex Chase

Report | Print
Sep 26, 2024

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 26, 2024

Colonial Nissan of Medford responded

Talked to customer.

September 13, 2024

Dealership Rating
Employee Rating

Joanne was very friendly and helpful. Thanks very much. I also appreciated the shuttle service -- it was quick and easy. More

by dn
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Sep 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Joanne at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 11, 2024

Dealership Rating
Employee Rating

Laura in the Service Dept. was excellent. She kept me apprised of everything going on. More

by MDIFRONZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

Report | Print
Sep 11, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Laura provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2024

Dealership Rating
Employee Rating

Good Service. Reliable and secure. Answer me all the time and maintain contact with me during the whole time of the process. More

by SHESHIPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 06, 2024

Dealership Rating
Employee Rating

My visit was unplanned. Jessica made my appointment immediately. Joanna was attentive to my needs. The technicians made all of the requested services. All of my question More

by annmo900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Sep 06, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review, Ann! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. We'll pass along your kind words to Jessica, Joanne, and the rest of our service team! Alex Chase, Service Manager achase@nissanofmedford.com

September 05, 2024

Dealership Rating
Employee Rating

Way too expensive which will make me take the car to a different location next time I need service or repairs. Staff was very friendly however and I enjoyed interacting with them especially Joanne. More

by Filomena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Sep 05, 2024

Colonial Nissan of Medford responded

We appreciate your business, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Alex Chase, Service Manager achase@nissanofmedford.com

1
...
17
18
19
...
49

Dealership Inventory (190 Vehicles)

used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$25,477
View Details
new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
$23,868
View Details
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$24,314
View Details
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
$25,287
View Details
new 2026 Nissan Kicks car, priced at $30,123
2026 Nissan Kicks
new
Gun Metallic exterior
Automatic
All-wheel Drive
$30,123
View Details
new 2026 Nissan Rogue car
2026 Nissan Rogue
new
Everest White Pearl/Super Black exterior
Automatic
All-wheel Drive
Not Priced
View Details
View All Inventory