Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 20

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

August 08, 2024

Dealership Rating
Employee Rating

Very kind and efficient compared to having seemingly the least amount of staff working there. I didn't feel like they were overcharging either, which is the best when I go for car maintenance. More

by SYWH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura was very kind!

Aug 08, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 05, 2024

Dealership Rating
Employee Rating

Awesome dealership always take care of me and my needs and always make sure the best service is provided! Thank you Alex, Calvin, and Jess More

by alstonkeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso

Aug 05, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Alex and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 02, 2024

Dealership Rating
Employee Rating

This dealership impressed me by doing so much important work on my car in one day, and every staff person went above and beyond to make everything go so smoothly. In just one day, I went from being afraid More

by stacie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

Aug 04, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

July 31, 2024

Dealership Rating
Employee Rating

The customer service representatives were very helpful and friendly. I was happy with the speedy service and response. More

by ntran1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

Aug 01, 2024

Colonial Nissan of Medford responded

We are very happy to hear Jessica, Laura, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

July 31, 2024

Dealership Rating
Employee Rating

I have been going to Colonial Nissan for vehicle maintenance for many years and I bought my last 3 cars from them. They are attentive, knowledgeable and professional. They will apply the recent serv More

by SHARONMARYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Aug 01, 2024

Colonial Nissan of Medford responded

Sharon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

July 05, 2024

Dealership Rating
Employee Rating

100% the best service, everyone is very friendly. I sit at home, drinking coffee 100% More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jul 06, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2024

Dealership Rating
Employee Rating

Fast, efficient, and communicative. They answered all my questions and took good care of my car More

by evelyn.houseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Colonial Nissan of Medford responded

Evelyn, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford; we look forward to having you as a valued customer for many years! Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2024

Dealership Rating
Employee Rating

They did good job and it took about twenty minutes. Thank you for your service. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jul 01, 2024

Colonial Nissan of Medford responded

Thank you, Russell, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Alex Chase, Service Manager achase@nissanofmedford.com

June 27, 2024

Dealership Rating
Employee Rating

Great service every time. Been going to them since 2021 and have no complaints at all. More

by Sivi Wavezwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 27, 2024

Colonial Nissan of Medford responded

Sivi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 26, 2024

Dealership Rating
Employee Rating

Brought my car early for oil change and completed early so that I can proceed my schedule rest of my day More

by JHMA7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 26, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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