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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 23

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

April 25, 2024

Dealership Rating
Employee Rating

Very quick and easy service experience, less than 30 minutes to finish oil change and tire rotation. More

by cbratkovics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan

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Apr 26, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 25, 2024

Dealership Rating
Employee Rating

Everything went great. Everyone was so nice. I was seen on time. Everything went smoothly. More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Apr 26, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 23, 2024

Dealership Rating
Employee Rating

Great service, the lad at the desk was friendly and very helpful. Service was done quickly More

by BROADBENTUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 16, 2024

Dealership Rating
Employee Rating

The service was fine, but the cost for them to just check a Nissan specific error code and tell me they didn't have the part was expensive. More

by JC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

April 11, 2024

Dealership Rating
Employee Rating

Jonathan was very helpful, excellent customer service. Happy to see Carl, Jessica and Joanne are still there. All around, wonderful. I will definitely come back again. More

by Rooselyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso, Carl Tagliamonte, Jonathan Casiano

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Apr 12, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 11, 2024

Dealership Rating
Employee Rating

Great service that was done quickly. I will plan to have service there again in the future. More

by JUSTNORTHOFCITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 10, 2024

Dealership Rating
Employee Rating

Worst service ever! Took my car here less than 10 months ago and asked for a check up on my breaks. The inspection then said my brakes were fine, that I just needed to c More

by aliceoa00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 05, 2024

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Employee Rating

It was an outstanding customer service experience. Nice waiting room with a place to work. More

by lrusso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

April 01, 2024

Dealership Rating
Employee Rating

All the parts were well taken care off and verified by the professional. I got to know the problems with my car. More

by menumsubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

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Apr 02, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 29, 2024

Dealership Rating
Employee Rating

Colonial Nissan is a great dealership. I have been treated so well there, from the day I bought the car up until now More

by dianes1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jonathan

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Mar 30, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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