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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 37

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

August 12, 2023

Dealership Rating
Employee Rating

Great service! Friendly team- loved the complimentary Lyft! Lyft took me home and then picked me up! More

by afurman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 14, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Jessica, Joanne, and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 11, 2023

Dealership Rating
Employee Rating

Absolutely love this please! They practically treated me like family, and not the kind you loathe to see. More

by cdc8609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso , Alex Chase, Calvin the technician

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Aug 14, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

August 10, 2023

Dealership Rating
Employee Rating

Colonial Nissan of Medford is my best place for my Nissan Murano dealer I love it that place. More

by YMANAHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 10, 2023

Colonial Nissan of Medford responded

Thanks for leaving us a review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Alex Chase, Service Manager achase@nissanofmedford.com

August 09, 2023

Dealership Rating
Employee Rating

Thank you for everything Everything was great! ! There is never an issue Thanks again to everyone there!! More

by mrocop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 10, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

Aug 10, 2023

mrocop responded

This is fine to Public

August 09, 2023

Dealership Rating
Employee Rating

Quick service was received from the moment I arrived. Straight to the point. I did not have to wait long to get my car fixed. More

by PATRICKWONG.MA
Recommend Dealer
Yes
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Aug 10, 2023

Colonial Nissan of Medford responded

Hello, Patrick! Thanks for sharing your thoughts about your timely experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon. Alex Chase, Service Manager achase@nissanofmedford.com

August 09, 2023

Dealership Rating
Employee Rating

Bab service l wait 2 hours for nothing lpay 185 dollars for nothing no good More

by PABLOMENJIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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August 07, 2023

Dealership Rating
Employee Rating

Quick oil change and great customer service! The ladies at the desk are always super friendly! More

by amclavette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Aug 08, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

August 04, 2023

Dealership Rating
Employee Rating

My truck was repaired in a timely manner and ready for pick up the following day. The service department was very friendly and helpful. More

by bmc1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

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Aug 04, 2023

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

August 03, 2023

Dealership Rating
Employee Rating

It was very easy to schedule an appointment and the service was completed on schedule. More

by aleccese
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Aug 04, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 28, 2023

Dealership Rating
Employee Rating

I am a new customer of Colonial Nissan. From the sales person, Finance manager and maintenance/service, the service has been professional, efficient and of high quality More

by DJKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Rebecca Rideout

Report | Print
Jul 30, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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