Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 6

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
536 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

536 Reviews

Write a Review

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Bilingual

536 Reviews of Jessica Licona

July 09, 2026

Dealership Rating
Employee Rating

That’s a very good place, they’re so kind and the service was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! More

by andersondideus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jul 09, 2026

Colonial Nissan of Medford responded

It’s wonderful to learn our team took care of your Nissan Rogue quickly and with warmth. Jessica will be delighted by your praise for her kindness and helpfulness. Thank you for recommending us, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 09, 2026

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The Dealership and its team of employees are great! ! So helpful and accommodating! I would highly recommend! More

by ANNSILVIO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 09, 2026

Colonial Nissan of Medford responded

Thank you for recommending us and trusting our team with your Nissan Altima service. It’s wonderful to hear you found our staff so helpful and accommodating. Please feel free to visit us again whenever you need assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 03, 2026

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They are responsive and accommodating! Provided a ride when dropping car for service which is a bonus! Easy to schedule and complimentary oil change appreciated! More

by cheriseesq2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jul 03, 2026

Colonial Nissan of Medford responded

Thank you for sharing your experience with our service on your Nissan Rogue. We’re pleased to hear scheduling was easy, we could provide a courtesy ride, and you enjoyed the complimentary oil change. We appreciate your five-star rating and look forward to helping you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 15, 2026

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My experience was great, fast and the waiting room had good Wi-Fi. Jessica was efficient and wonderful. More

by christinedanas
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Recommend Dealer
Yes
Jun 15, 2026

Colonial Nissan of Medford responded

It’s great to hear your Nissan Murano service was quick and that our waiting room’s Wi-Fi kept you connected. Jessica will be thrilled to know she made a positive impact. Thank you for trusting us with your vehicle. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 15, 2026

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Very very very good service. ! Too many words required … all else is good … go Sox ! More

by moco818
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Recommend Dealer
Yes
Jun 15, 2026

Colonial Nissan of Medford responded

It’s fantastic to hear you had an excellent experience with your Nissan Murano service. Jessica and our service team are here whenever you need assistance again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 11, 2026

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Jessica my service person was very helpful in updating me about my car and helping to resolve the installation of new parts for my car! More

by s_f_french
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2026

Colonial Nissan of Medford responded

Thank You for your kind words.

June 11, 2026

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Employee Rating

I’ve been going to Colonial Nissan for my last 3 cars. My experience has always been comfortable and never pressured. Whether I’m buying or leasing a car or just getting service they always go out of thei More

by JCPOWERANDFITNESS
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Colonial Nissan of Medford responded

Thank you for trusting Nissan with three vehicles and for sharing your positive feedback. We’re delighted that Jessica and the team have made each buying, leasing, or Pathfinder service visit comfortable and pressure-free. We look forward to helping you again on your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 10, 2026

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Excellent and timely service. Staff is very courteous. Very satisfied with my oil change. Highly recommend Colonial Nissan. More

by Cristina
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 10, 2026

Colonial Nissan of Medford responded

We’re thrilled to know you were pleased with the timely and courteous service for your Nissan Rogue’s oil change. Thank you for recommending us and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 08, 2026

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They went out of there way to get me in without an appointment. They are always very friendly and professional. More

by darlene1217
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Derrick

Jun 08, 2026

Colonial Nissan of Medford responded

We appreciate you highlighting how we fit your Nissan Rogue in without an appointment. It’s great to know our team’s friendly, professional service made your visit easier. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 01, 2026

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Employee Rating

Good attention. Fixed the issues promptly.No excessive waiting time. Only wished they had Uber my to the office after drop off (like last time) :) Spoiled? More

by zantiago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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