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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 6

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
492 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

492 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

492 Reviews of Jessica Licona

November 20, 2025

Dealership Rating
Employee Rating

Staffing at the dealership was professional and helpful and friendly. Also the repair shop front desk great people and head mechanic very helpful. Great experience More

by nicklecce67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Andy Bellizia, Joanne Sasso, Carl Tagliamonte

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Nov 20, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 15, 2025

Dealership Rating
Employee Rating

Quick, efficient service. Staff are all ultimate professionals. Convenient waiting area. , free coffee! Highly recommend. More

by noz231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 14, 2025

Dealership Rating
Employee Rating

Utterly professional. Kind. Efficient. Just the best! I would highly recommend Colonial Nissan!! We were treated like royalty! More

by kmitchell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 14, 2025

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 13, 2025

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Employee Rating

Customer service is great I was very satisfied with the service I will recommend my friends to do business with colonial nissan More

by wisnerlorient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 13, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 10, 2025

Dealership Rating
Employee Rating

Very courteous and accommodating. Will definitely go back. Thanks to the ladies and service techs More

by crabby1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 11, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 03, 2025

Dealership Rating
Employee Rating

Amazing customer service from start to finish . They were able to complete my repair in one day . More

by Bamboo4045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2025

Dealership Rating
Employee Rating

Scheduled an appointment in advance for an oil change and had to wait for 2 hours More

by deverixc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Oct 25, 2025

Colonial Nissan of Medford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 16, 2025

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Employee Rating

Always great service and easy too book my appointments Laura is the best too work with. The technicians are highly skilled and have so much knowledge about car repairs. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso, Carl Tagliamonte , Laura in the Service Dept.

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Oct 16, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 04, 2025

Dealership Rating
Employee Rating

The staff are great and very helpful. I appreciate their expertise. Always willing to answer any questions and offer advice. More

by KAREN.JANEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Oct 04, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 03, 2025

Dealership Rating
Employee Rating

I already did before, it was excellent but it’s kind of expensive to replace rotors & brake pads More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 03, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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