Jessica Mamahua
Jessica Mamahua at Elmhurst Ford

Jessica Mamahua | Page 3

Commercial Service Advisor

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

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4.9
36 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

36 Reviews

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36 Reviews of Jessica Mamahua

May 03, 2025

Dealership Rating
Employee Rating

The staff and service have always been excellent. I have always been happy with the results More

by WJK5875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller , Alex Salinas, Eric Thuemmel

May 23, 2025

Elmhurst Ford responded

Thank you for your kind words! We're so glad to hear that you've consistently had great experiences with our team. Your satisfaction means everything to us, and we look forward to continuing to provide you with excellent service!

April 19, 2025

Dealership Rating
Employee Rating

Jessica was very informative with what was going on with my car She was a pleasure to deal with More

by KWHITE6258
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 12, 2025

Elmhurst Ford responded

Thank you for the great feedback! We’re so glad Jessica kept you well-informed and made the experience a pleasant one. We appreciate your trust and look forward to serving you again!

April 12, 2025

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I drive to your dealership from Arlington Heights because I have been pleased with the service & your employees. I bought my last 4 cars there going back years. More

by DALE.KATRAROS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller , Alex Salinas, Eric Thuemmel

May 12, 2025

Elmhurst Ford responded

Thank you so much for your continued loyalty and for making the trip from Arlington Heights to see us! It truly means a lot! We're honored to have earned your trust over the years and grateful to have been part of your last four vehicle purchases. Looking forward to serving you for many more to come!

April 04, 2025

Dealership Rating
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3 hours total for an oil change, filter, tire rotation. Recall /computer update Slowwwwwwww computers JESSICA outstanding individual! Professional, informative, personable Spotless super clean wait More

by worldfamousglomps
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 02, 2025

Dealership Rating
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Jessica was great and I loved the mobile service. Trey was able to change my battery in my garage More

by kcheuer
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2025

Elmhurst Ford responded

Thank you for your kind review! We're thrilled to hear that Jessica and Trey provided you with excellent service. It’s great to know that the mobile service made it convenient for you, and that Trey was able to change your battery right in your garage. We appreciate your feedback and look forward to assisting you again soon!

March 24, 2025

Dealership Rating
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We take all of our fleet vehicles to Roesch Ford! Jessica and Diego are the best service advisors we have ever had! Always keeping us on top of what's going on with our vehicles and making sure we More

by MORSELLO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo

Apr 05, 2025

Elmhurst Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jessica and Diego have provided such excellent service for your fleet vehicles. It’s always our goal to keep things running smoothly and ensure you’re always informed. We truly appreciate your continued trust in us, and we look forward to continuing to serve you!

March 24, 2025

Dealership Rating
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Great pick up and drop off service. Loved it. Great service. Eliminates wasted hours of waiting for a vehicle. Easy Peary making appointment with courteous people. More

by NATURALBORN179
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller , Joe Couri, Randy Holder, Alex Salinas

Apr 05, 2025

Elmhurst Ford responded

We truly appreciate your kind feedback! We're so glad to hear you enjoyed our pick-up and drop-off service. Our team always aims to make your experience as convenient and efficient as possible. Thanks again for sharing, and we look forward to serving you in the future!

March 14, 2025

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Employee Rating

Service, other than Jessica answers phone or returns calls like Brandon. I'm not happy More

by JFEDERICI
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Alex Salinas, Brandon

February 02, 2025

Dealership Rating
Employee Rating

Roush ford is great they employ some polite and knowledgeable people. Everyone makes you feel good, unlike the other choice for ford's on the area. I know I cannot say their name, but they are rud More

by crashq2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller , Joe Couri, Randy Holder, Alex Salinas, Eric Thuemmel

Feb 12, 2025

Elmhurst Ford responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with a welcoming and professional experience. Your support means a lot, and we look forward to serving you again in the future!

January 30, 2025

Dealership Rating
Employee Rating

Convenience , Jess always gets our vehicles in for service, and let’s me know ahead if will be there for extended period. Keeps communication open. More

by TJAROSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Elmhurst Ford responded

Thank you for your fantastic 5-star review! We're glad to hear that Jess ensures a smooth and convenient service experience for you. Keeping communication open is our priority, and we appreciate your trust in us!

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