Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 11

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
220 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

220 Reviews

Write a Review

220 Reviews of Jessica Matos

September 10, 2025

Dealership Rating
Employee Rating

I really appreciate it. The video of my oil change. Jessica always remembers me and my car. It makes me feel very special. I finally found a place I can trust. More

by lynkennerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving a review, and I'm so happy to have Jessica on our team. Please reach out if you need anything.

September 10, 2025

Dealership Rating
Employee Rating

Always a great experience going to this Subaru dealership. Staff is wonderful. Great service and friendly More

by JILLTHEPILL531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving the review! I'm happy Jessica took great care of you during your service visit.

September 10, 2025

Dealership Rating
Employee Rating

Excellent service. They replaced a bad tire that could not be repaired. Thank you very much. More

by JCRUNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving us a review! I'm happy we were able to take great care of you in service.

September 07, 2025

Dealership Rating
Employee Rating

They go above and beyond. They make it very easy and enjoyable. I definitely would buy and service my car again from them. More

by E.WESCOTT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 30, 2025

Dealership Rating
Employee Rating

The dealership and service waiting area are clean and well supplied with drinks and snacks. They took care of me right away and didn't try to sell me anything that I didn't need. I even got the oil cha More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Randy Marion Subaru responded

Thank you for leaving us a review and I'm happy Jessica took great care of you.

August 30, 2025

Dealership Rating
Employee Rating

As usual, JM was great. She quickly got my car set up for the service needed, kept me informed, and sent me down the road with a smile. More

by lilync69
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 30, 2025

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Employee Rating

Randy Marion is a top notch dealer. Will work with your schedule and will have your car service quickly!! I have done business with them over the past 10 years… More

by JGOODNIGHT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 28, 2025

Dealership Rating
Employee Rating

The AC of my car was not working called RMS and it was fixed in less the 3hrs. They also gave a loaner car to use. I love RMS for the happy every time I visit. Thanks a million for all you services. More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 28, 2025

Dealership Rating
Employee Rating

Exceptional experience from the moment I pulled up until the moment I left. Everyone was friendly. Work was done quickly and no issues. Thank you.! More

by Anthony C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Unknown named detail guy from Vermont, very nice and knowledgeable.

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 27, 2025

Dealership Rating
Employee Rating

Excellent service, always treated as a truly valued customer. The team at Randy Marion are the best! More

by deborahstantonjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

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