Jessica Matos | Page 12
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
Dealership Experience
2 yrs, 8 mos
Industry Experience
6 yrs, 11 mos
Languages Spoken
English
215 Reviews
Write a Review215 Reviews of Jessica Matos
August 17, 2025
Service was excellent, no problems. Kind and courteous. Video is great and appreciated. Well done. Kind and courteous. Video is great and appreciated. Well done. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
August 12, 2025
Service department was amazing. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
August 12, 2025
I had a new windshield installed elsewhere and they were unable to complete the calibration. I called the service department after 5:00 p.m. and Jessica scheduled me for an appointment that same afternoon/ unable to complete the calibration. I called the service department after 5:00 p.m. and Jessica scheduled me for an appointment that same afternoon/evening. The service was completed and I was on my way. Great dealing with Randy Marion Subaru as always. I should have had the dealership do the windshield installation in the first place. Lesson learned about going to anyone else. More
August 08, 2025
Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! . we dropped out the vehicle and they brought it back for us. Great Customer Service! More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
July 27, 2025
Always appreciate the multipoint check list / report card… Helps me plan and budget for future repairs… Also really appreciate Sunbit zero percent financing while paying over 3 months… Thank you for alw card… Helps me plan and budget for future repairs… Also really appreciate Sunbit zero percent financing while paying over 3 months… Thank you for always taking such good care of my Subaru that I can feel safe and secure whenever or wherever I’m traveling! More
July 25, 2025
I brought my 13yr old Subi in for an A/C check. It turns out there was a Technical Bulletin on my A/C compressor, which allowed it to be replaced under my extended warranty. Worked for me! It turns out there was a Technical Bulletin on my A/C compressor, which allowed it to be replaced under my extended warranty. Worked for me! More
July 17, 2025
They did a great job of both the diagnostics and the repair. Also very timely. repair. Also very timely. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen

