Jessica Torres
Jessica Torres at Regal Acura
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Jessica Torres | Page 4

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.4
38 Reviews

Languages Spoken

Spanish Spanish

4.4

38 Reviews

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38 Reviews of Jessica Torres

June 29, 2021

Dealership Rating
Employee Rating

I had missing tool parts they don’t respond for me I run twice to the Deale they said will check But nothing So please let me know when you can do thanks More

by VICTORIA128128
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

Jul 01, 2021

Regal Acura responded

Could you contact me at (863)577-3205 so that I can get more information about what is needed and what has been done so far? Thank you and I look forward to hearing from you soon. Kelli Woodside

June 25, 2021

Dealership Rating
Employee Rating

My service advisor was Jessica and I was VERY impressed with her. In fact, I will always ask for her in the future More

by wilemsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Regal Acura responded

Jessica looks forward to helping you in the future :)

June 01, 2021

Dealership Rating
Employee Rating

The service was great. Jessica was very helpful. Unfortunately the dealership was short staffed that day and the next so I had to wait over 2 hours both visits. The finance dept was extremely help More

by KIMWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Carter, Cris Aviso

Jun 02, 2021

Regal Acura responded

Thank you for your feedback, we apologize for the inconvenience.

May 19, 2021

Dealership Rating
Employee Rating

Rob is best. He is always cheerful and such a delight to work with. He is knowledgeable and recommends the service my car needs! I have never left unhappy. More

by 01Mike23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Troy Carter, Brandon Exum , John Sinnerard, David Voci

May 19, 2021

Regal Acura responded

Thank you Mike!

May 19, 2021

Dealership Rating
Employee Rating

Had to wait 3 hours for an oil change and tire rotation. They did not clean my car satisfactory. The key to unlock tire lock was not replaced where it ws found. More

by SIMS_238@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

May 21, 2021

Regal Acura responded

Thank you for taking the time to leave us feedback regarding your recent visit to our service department! We will be sure to pass your comments along to management for their review.

April 22, 2021

Dealership Rating
Employee Rating

I went for a diagnostic and was told absolutely nothing but I need a engine and trans wit no notation of anything on it so I feel like I was cheaped out , and i asks like 3 people why and got noting back More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ray Taylor, Chrissy Hartman , John Sinnerard

April 21, 2021

Dealership Rating
Employee Rating

This was our first time on an Acura dealership lot. We had spent most of our time browsing at Dodge and Honda, but we bought an Acura on the spot when we arrived. Brandon was very helpful from the beginni More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Regal Acura responded

Thank you Jenny, and congratulations on your new MDX!!

April 13, 2021

Dealership Rating
Employee Rating

JESSICA was amazing. She we went above and beyond to make sure I got the best service possible ❤️ Hope I get her to assist me next time. More

by Alacayo61208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Regal Acura responded

Thank you, see you next time!!

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