Dealership Experience
11 yrs, 5 mos
158 Reviews
Write a Review158 Reviews of Jessie Bier
July 17, 2020
Always a pleasant experience Last minute call and get right in. Personnel friendly and professional. Very happy with the service here. Have dealt with Amanda the past couple years Last minute call and get right in. Personnel friendly and professional. Very happy with the service here. Have dealt with Amanda the past couple years, Jessie was there the last oil change. Both very professional! Will definitely be back, thanks! More
Other Employees Tagged: Amanda Jordan
July 16, 2020
Oil Cyange Prompt service, last minute scheduling for the oil change. Greeted out side with a smile. Every thing was done in a professional manner. The vehicle Prompt service, last minute scheduling for the oil change. Greeted out side with a smile. Every thing was done in a professional manner. The vehicle was sterilized before returning it to me. More
July 16, 2020
Fast, Friendly Service I always receive excellent service at Silsbee Toyota! Jessie Bier is always ready to assist with all my service needs in a friendly & professional ma I always receive excellent service at Silsbee Toyota! Jessie Bier is always ready to assist with all my service needs in a friendly & professional matter. I recommend Silsbee Toyota to all my family and friends for all their Service needs! More
July 11, 2020
Always friendly fast service, Walter had my Highlander ready and waiting to be driven and looked at. Has sold me 3 vehicles I have been pleased with everyone of them and loving new Highlander!!! ready and waiting to be driven and looked at. Has sold me 3 vehicles I have been pleased with everyone of them and loving new Highlander!!! More
Other Employees Tagged: Walter Stephens , Heath Mitchell, Tony Vega, Bobby Clark
July 10, 2020
Oil and Filter Change It was time for a oil change the mechanic changed oil and filter, checked the other fluids added washer fluid, , and rotated the tires.. When finish It was time for a oil change the mechanic changed oil and filter, checked the other fluids added washer fluid, , and rotated the tires.. When finished with that he sanitized the interior of my car! My car was delivered much soon that I had expected the job was completed and done right the first time. Larry Jones 2019 Rav4 owner. More
Other Employees Tagged: Amanda Jordan
July 10, 2020
Helpful & friendly with scheduling service for problems with my vehicle by listening to what the issues were & letting me talk to mechanic that was attentive too! with my vehicle by listening to what the issues were & letting me talk to mechanic that was attentive too! More
July 08, 2020
Great experience! Excellent customer service! I felt the comfort and security while driving after my service maintenance. Feels like driving a brand new car again. comfort and security while driving after my service maintenance. Feels like driving a brand new car again. More
Other Employees Tagged: Amanda Jordan , Jim Shirey
July 04, 2020
Outstanding Service Outstanding and timely service. Staff very friendly and helpful. Reasonable prices and professional service. I'll be back every time. I'll bring m Outstanding and timely service. Staff very friendly and helpful. Reasonable prices and professional service. I'll be back every time. I'll bring my truck here every time. More
Other Employees Tagged: Amanda Jordan , Jim Shirey
July 03, 2020
Great service department that does what it is supposed to do. They schedule a time for me to arrive for an oil change and I’m in & out in less than an hour. They also check other items under the hood and no do. They schedule a time for me to arrive for an oil change and I’m in & out in less than an hour. They also check other items under the hood and notify me when it’s time to change out a cabin or air filter. Very organized, pleasant & knowledgeable. They take the time to patiently answer my questions which I appreciate. Jessie & Amanda work in the office scheduling appointments and explaining the cost. They are both very nice and professional. This will be the only dealership that will service my 2016 Tundra. The service manager, Jim Shirley, keeps the service department running smoothly. His years “in the business” really highlight his vast knowledge of Toyotas and how to run an efficient service department with complete transparency. Plus, he’s just a really nice guy! More
Other Employees Tagged: Amanda Jordan , Jim Shirey
July 02, 2020
Service Inspection Brought my Highlander in for 15,000 mile inspection/service work. Staff was friendly and professional. Work was completed in a timely manner. I was al Brought my Highlander in for 15,000 mile inspection/service work. Staff was friendly and professional. Work was completed in a timely manner. I was also notified that the resolution to a recall was now available and the part would be ordered and I would be contacted when it arrived in order to setup a follow up appointment. This was a great experience for me. More