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Jessie Havniear
Jessie Havniear at Subaru of Little Rock

Jessie Havniear

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Jessie Havniear

September 06, 2025

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Employee Rating

Brought vehicle in for maintenance and they were supposed to fix a part inside and said they did but it clearly fell off. They forgot to put a cap on the windshield wiper. No communication . Called 5 x to co More

by leannewilson4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 08, 2025

Subaru of Little Rock responded

Leanne, I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

September 02, 2025

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Employee Rating

They were very professional and kept me up to date on what they were doing More

by jccrafton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 31, 2025

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Employee Rating

I did not have an appoinment,, but she fit me in. She warned me that it would take awhile, and it did. More

by yulonda.wallace
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Aug 31, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 24, 2025

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Employee Rating

They were very courteous,friendly and helpful making the whole thing good for me and my wife. More

by TOYADOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Duncan Howard, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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Aug 24, 2025

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction, your kind words are validation that our team understands the mission! We are always here to help. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 22, 2025

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Employee Rating

Excellent service, kept me informed about repairs, and I had a loaner to ensure that my life was not interrupted due to car repairs. More

by tatet244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson

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Aug 22, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 19, 2025

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Employee Rating

My experience was professional and courteous. I was kept informed via text and even received a phone call. Jessie was prompt and responsive. Everyone was super nice. More

by leeflem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 16, 2025

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Employee Rating

The service was very efficient and painless. .Generally it is always a pleasant experience..And it is easy to find an answer for any question you might have.. More

by Lobanowskisergiuslobo
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 15, 2025

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Employee Rating

The staff is always fast, efficient, and professional. They always accommodate even without an appointment. More

by CATHLEEN.CONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon Montgomery, Gage Scott, Kipperlie Davis, Clayvius Baker

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Aug 15, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 12, 2025

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Employee Rating

I have never had a complaint, I was treated with courtesy, professionalism, and efficiency. Thank you More

by peter.bigpete.guerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

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Employee Rating

He’s very kind and always tries to help explain what’s going on so I can make the best decision for my vehicle More

by darlahodapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Taylor, Jeremy Greenwood, James Brumfield

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Aug 09, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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