Jessie Schumacher | Page 11

They were very accommodating... Had a small problem with a check engine light, they fixed for free and a free loner. Over all it was a great experience. a check engine light, they fixed for free and a free loner. Over all it was a great experience. More

by mmartz456 Verified Customer Verified Customer

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2017 Explorer ran into engine issues. The first suggested fix did not end up fixing the issue. They ended up keeping the vehicle and provided us a loaner till they were able to properly diagnose the root ca fix did not end up fixing the issue. They ended up keeping the vehicle and provided us a loaner till they were able to properly diagnose the root cause. Failure ended up being under warranty and they even refunded the charge for the original solution that didn’t correct the issue that was not under warranty. great people working the service counter. More

by MMILLIES Verified Customer Verified Customer

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It is a always a pleasure working with everyone at Lake Ford. Fast, friendly service! The are always willing to help out even without an appointment. Ford. Fast, friendly service! The are always willing to help out even without an appointment. More

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Everyone was very helpful and nice!! I was even able to add on services. Thank you Caleb for everything. I am looking forward to getting everything else taken care of. add on services. Thank you Caleb for everything. I am looking forward to getting everything else taken care of. More

by Kelly S Verified Customer Verified Customer

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Always have had a great experience at lake Ford so no reason to have service any place else sales are top notch Eric Ryan and Dan are the best reason to have service any place else sales are top notch Eric Ryan and Dan are the best More

by mostra9216 Verified Customer Verified Customer

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Craig has been my service writer for over 4 years, and Jaime has overseen all of my service appointments, purchases and leases. Both are excellent at their jobs, go above and beyond expectations and make Jaime has overseen all of my service appointments, purchases and leases. Both are excellent at their jobs, go above and beyond expectations and make themselves available anytime I’ve needed anything. A++ More

by Kelly H Verified Customer Verified Customer

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Appreciate the sense of individual special treatment and overall great attitude of everyone at Lake Ford The atmosphere is professional and courteous that makes you feel good about doing business with the overall great attitude of everyone at Lake Ford The atmosphere is professional and courteous that makes you feel good about doing business with them. More

by cnt2ten Verified Customer Verified Customer

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I drove My car for transmission recall they called me the car not driveable , what happen or what cause the issue no answer . I end up towing the car . the car not driveable , what happen or what cause the issue no answer . I end up towing the car . More

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Always Satisfied I come to expect a certain quality of service from Lake Ford. They came through again as usual. That is why I always go to Lake Ford for my service I come to expect a certain quality of service from Lake Ford. They came through again as usual. That is why I always go to Lake Ford for my service as well as for vehicle purchases. More

by Rod S. Verified Customer Verified Customer

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Routine Maintnenace These people are always very courteous and knowledgeable...I had a appointment, was about 15 minutes late yet was done and gone in about a hour or so. These people are always very courteous and knowledgeable...I had a appointment, was about 15 minutes late yet was done and gone in about a hour or so. did a good job washing the car as well, no water spots on glass. More

by frankandmaura Verified Customer Verified Customer

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