Jessie Schumacher | Page 21

Service dept gone bad, sales good! Service dep. is a total rip off for that reason I will never do business with Braeger ford & I will tell every one I know. Service dep. is a total rip off for that reason I will never do business with Braeger ford & I will tell every one I know. More

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Friendly service During my recent visit to Braeger, the service team of Chad and Jessie were pleasant to work with. The team worked hard to get me the best deal for During my recent visit to Braeger, the service team of Chad and Jessie were pleasant to work with. The team worked hard to get me the best deal for the service that they could. I appreciated their efforts. More

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Great sales and service. Very pleased with customer service and quality of the work done. We have bought 3 Escapes from Braeger, the first a 2001 model, also a 2005 and a 201 Very pleased with customer service and quality of the work done. We have bought 3 Escapes from Braeger, the first a 2001 model, also a 2005 and a 2013. We still have the 2005 and the 2013. Would highly recommend for sales and service. More

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Great Service Advisor! Braeger Ford always offers excellent customer service. Their service is prompt, thorough and reasonably priced. Jessie Stubing exemplifies this by h Braeger Ford always offers excellent customer service. Their service is prompt, thorough and reasonably priced. Jessie Stubing exemplifies this by her friendly demeanor and excellent customer service skills. More

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Drive Safe 10-10-14 I recently got the air-bag alarm light on my dash board on my escape 2013 with 16k miles. I brought it in to get it serviced and after wai 10-10-14 I recently got the air-bag alarm light on my dash board on my escape 2013 with 16k miles. I brought it in to get it serviced and after waiting over an hour and them not even looking at my car they told me I would have to come back on Tuesday possibly when a part comes in. I asked if my airbag was working and the service agent said "No" then told me to drive safe until they call us and even said "Its kinda silly we can't give you a loaner." "Drive safe" This sounds criminally insane! 10-10-14 Update After calling Ford Customer Service and them speaking to the Dealership, the dealership is now offering me a Dealer car free of charge until the part comes in due to it being a recall. The service manager Jesse who has always been very nice and straight forward apologized the moment I walked into the door and handle everything very respectfully and polite. At her request I have edit this review. I will further update when I receive my car back. More

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Service I was satisfied with the work done on my Escort....the part did come from out of state but once it arrived the work was done very quickly. I must com I was satisfied with the work done on my Escort....the part did come from out of state but once it arrived the work was done very quickly. I must compliment Andrew Bromeland on his patience with me because I did call him several times on the status of my car......thank you. Pat Kubatzki More

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Flawless We purchased our Explorer around 6 months ago from Braegar Ford and couldn't be happier. We were extremely cautious going through the sale as the Jeep We purchased our Explorer around 6 months ago from Braegar Ford and couldn't be happier. We were extremely cautious going through the sale as the Jeep dealer had taken us to the cleaners with our previous SUV offering a useless extended warranty and an overpriced vehicle. At first my husband thought ford wanted a quick sale and as soon as we drove off the lot the warranty we reluctantly purchased would go out the window. Boy were we wrong. Ford have been nothing but pleasant, they shifted our outlook on car sales/service. We have used the warranty with no issues and still continue to be surprised by their outstanding customer service. We were not easy customers, quite the opposite! I will never purchase a vehicle from another dealership! More

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Always good Jessie always is great to deal with. She explains the service performed and follows up to make sure I am satisfied with the service department. Jessie always is great to deal with. She explains the service performed and follows up to make sure I am satisfied with the service department. More

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Just the best in Wisconsin This was both my first dealer purchased vehicle, as well as my first new car, and let ke tell you...Braeger is amazing!! I have had multiple encounter This was both my first dealer purchased vehicle, as well as my first new car, and let ke tell you...Braeger is amazing!! I have had multiple encounters since I purchased my car from Rik a year ago. Everyone here truly cares about you and your vehicles before and after the sale. There's never any pushy sales or service tactics. They have made a lifelong customer! More

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Recall and Sync phone We had to bring our 2013 Ford Escape due to a recall and we were told it would take only a 1/2 day which it did and also Jessie Synced my phone so I c We had to bring our 2013 Ford Escape due to a recall and we were told it would take only a 1/2 day which it did and also Jessie Synced my phone so I can call out hands free. I was very satisfied with the extra tests that were done checking the brakes and battery. More

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