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Jesus Castillo
Jesus Castillo at Lorenzo Buick GMC

Jesus Castillo

Parts Department

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

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3.0
6 Reviews

Born and raised in California.

Specialties & Trainings

General Motors parts specialist with over three years of experience.

3.0

6 Reviews

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6 Reviews of Jesus Castillo

December 13, 2025

Dealership Rating
Employee Rating

I've been a customer for over 10 years. They do excellent work and are very professional; I recommend them to anyone who needs their services. More

by Abel Roque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Alvarez

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Dec 14, 2025

Lorenzo Buick GMC responded

Thank you for your long-term trust in Lorenzo Buick GMC. We appreciate your recommendation and look forward to continuing to serve you.

November 09, 2025

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Employee Rating

Unprofessional and unprepared. Did not have parts needed for repairs.will not ever return to this dealership. More

by alfinez.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Oscar Gomez, Wilfredo Perez , Ryan Greear

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Nov 10, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the customer care and parts availability to complete your vehicle repairs. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

September 24, 2025

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Employee Rating

Muy profesionales, cuidadosos y atentos, se los recogiendo a todos los que conozco, gracias por el servicio More

by Javier nager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Lorenzo Buick GMC responded

Gracias por recomendarnos a sus conocidos. En Lorenzo Buick GMC, nuestro equipo se esfuerza para ofrecer un servicio profesional y atento.

September 02, 2025

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Employee Rating

I waited for you to get the part. I paid you 500.00 but you kept telling us to didn’t get the part More

by Beverly J Harriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 24, 2025

Lorenzo Buick GMC responded

Hello Beverly, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about your experience with our Parts Team regarding your part order. Would you mind sharing your preferred contact information via email? I look forward to speaking with you soon. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

August 13, 2025

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Employee Rating

Very professional, quick with the job excellent Communication with the client, good environment while waiting for the service to be done. More

by Alain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Obando

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Aug 14, 2025

Lorenzo Buick GMC responded

Thank you for your kind review of Lorenzo Buick GMC. We appreciate your feedback about our communication and environment.

August 01, 2025

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Employee Rating

Excellent services, i recommend them a lot , very good! very good! very good! very good! very good! very good! More

by FOTIOS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Oscar Gomez, Wilfredo Perez, Bernal "Fred" Sanchez, Gina Alvarez , Ryan Greear, Alexander Obando, Elliott Speulveda

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Aug 02, 2025

Lorenzo Buick GMC responded

Thank you for your recommendation. We're happy to hear you're satisfied with our services at Lorenzo Buick GMC.

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