Jesus S

The dealership went above and beyond and got the manufacturer to replace my tire without any prompting from me since I had no idea this was a possibility. I am SO grateful for them looking after me manufacturer to replace my tire without any prompting from me since I had no idea this was a possibility. I am SO grateful for them looking after me and offering this option!! They are a great team to work with :) More

by bremalex Verified Customer Verified Customer

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The staff handled a unique electrical problem with my twenty-year-old "Ratmobile" V50 Volvo with complete aplomb and determination to find out what the problem was and also find out how to get parts and twenty-year-old "Ratmobile" V50 Volvo with complete aplomb and determination to find out what the problem was and also find out how to get parts and actually replace the damaged wires. It took months and determination, due to factors and technicians beyond the Athens dealership's scope, but they did it. They are the reason to buy a Volvo from this dealership, this stubborn professionalism that tackles strange and wondrous difficulties and conquers with professional determination and courtesy. This was my second of four Volvos from them over a twenty-plus span, and that says it all. Thanks, all of you at Athens Volvo. Nancy B. Smith Tallulah Falls, GA More

by WINK213094 Verified Customer Verified Customer

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The staff are polite and very professional. They inform you of your vehicle’s issue and remedy’s the problem quickly. They inform you of your vehicle’s issue and remedy’s the problem quickly. More

by alsteph391 Verified Customer Verified Customer

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Great service dealership. They make their repairs good if things go wrong when you get the car home. They make their repairs good if things go wrong when you get the car home. More

by KATHERINEBUTLER13 Verified Customer Verified Customer

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Recent service visit was exceptional! Jesus and Trey made me feel welcomed as soon as I walked in the door - genuine, authentic. They treated my car with respect and were attentive to d Jesus and Trey made me feel welcomed as soon as I walked in the door - genuine, authentic. They treated my car with respect and were attentive to details. What they did, what they said were great. What I will remember is how they made me feel! Overall positive experience carried through with Teana and Wayne. There is a great vibe going on. Thank you! JD More

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This is our third vehicle purchase from O'Steen and the purchasing and service cores are first class. Lexie has helped us with financing on all three of our purchases over the years and working with Nate a purchasing and service cores are first class. Lexie has helped us with financing on all three of our purchases over the years and working with Nate and Mark for the first time was fantastic. Also sending a shout out to Jesus in service who has always been great working with for our regular service drop offs. Cheers! More

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Great service and communication with me. And even the service tech was friendly and welcoming to my needs. Comfortable lounge with good snacks while I waited. And even the service tech was friendly and welcoming to my needs. Comfortable lounge with good snacks while I waited. More

by BMOORESTEPHENS1119 Verified Customer Verified Customer

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Osteen's service and personnel are awesome. They greeted me and provided me with the specific service performed. Courtesy transportation was provided and the driver : Jesus was very nice and p They greeted me and provided me with the specific service performed. Courtesy transportation was provided and the driver : Jesus was very nice and patient. Top notch service. More

by nctumt75 Verified Customer Verified Customer

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Maintenance on my 2021 RDX was done very quickly. So much so that we were very surprised. Service department also worked very hard to get me a loaner to run a few in town errands. I would rate So much so that we were very surprised. Service department also worked very hard to get me a loaner to run a few in town errands. I would rate Osteen Acura’s service department as excellent. More

by cannr0429 Verified Customer Verified Customer

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The service department employees are wonderful, knowledgeable, and ready to help any way they can!! I do have a suggestion though - customers who are interested in an Acura should be told from the knowledgeable, and ready to help any way they can!! I do have a suggestion though - customers who are interested in an Acura should be told from the beginning a spare tire kit is an option!! It took a tire requiring a patch from another tire store for me to find out about the tire kit. The price of the kit and installation was not the amount I was quoted. More

by myhoney55mybaby57 Verified Customer Verified Customer

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