Jill Quale

Jill was very professional & knowledgeable. She did not pressure us into making a purchase. She answered all of our questions and shared her personal expereinces. She did not pressure us into making a purchase. She answered all of our questions and shared her personal expereinces. More

by adeller14 Verified Customer Verified Customer

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This is I think the 4th Subaru we bought from Jill. She knows exactly what we want.. She knows exactly what we want.. More

by karenchorney1621 Verified Customer Verified Customer

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The lead person in charge of accepting our form of payment for your Suburau dealership initially decided that our ability to use a local bank check to complete the transaction for car payment was not payment for your Suburau dealership initially decided that our ability to use a local bank check to complete the transaction for car payment was not acceptable. Despite the sales managers recommendation, this person contiued to insist that despite our age, local residence in the area and our impecable credit rating, that we could not use the bank check. His response bordered on abusive and quite frankly embarrassing to us and your staff. The situation was resolved when our close out representative called the dealership manager and received approval. Your financial officer needs to be re-trained in customer service and situational awareness. The names will be withheld from this posting. Talk to Jill and the close out person. Your dealership will suffer more customer complaints if this person continues to have trouble in identifying those of us that are not a financial risk. A. H. Munter - 484-645-3072. More

by andrew.munter Verified Customer Verified Customer

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Dealership has a huge inventory of cars, all on their lot. Jill was extremely helpful, especially in light of the fact that I changed my mind on what model Subaru I wanted half way through the process. lot. Jill was extremely helpful, especially in light of the fact that I changed my mind on what model Subaru I wanted half way through the process. She worked hard to find a vehicle for us since the exact car we wanted was not in inventory. She was also very thorough in explaining all of the new tech in the car and took the time to get my phone and my wife's phone connected to the car. All in all, I like working with the folks at Concordville. More

by macster569 Verified Customer Verified Customer

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They located the vehile I wanted and kept me updated. Very professional, organized, helpful. Revommend Very professional, organized, helpful. Revommend More

by bthompson0855 Verified Customer Verified Customer

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Thank you for the opportunity to complete a survey. I have worked with Jill previously with other Outbacks. She is absolutely wonderful! She walked me through the leasing process with ease. She’s wise I have worked with Jill previously with other Outbacks. She is absolutely wonderful! She walked me through the leasing process with ease. She’s wise, confident, professional and very knowledgeable. I truly hope you will acknowledge Jill and compensate her commitment to Subaru! More

by M.E.HEFFELFINGER Verified Customer Verified Customer

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For the most part very helpful… I was not sure if I asked all the right questions though.. asked all the right questions though.. More

by deeirish12 Verified Customer Verified Customer

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Very professional and helpful, from the service department to the sales department! We will continue to use Concordville for all of our Subaru needs! department to the sales department! We will continue to use Concordville for all of our Subaru needs! More

by lshorter0 Verified Customer Verified Customer

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Jill was great to work with. She easy to work with and has a great customer service skills. I enjoyed her working with my husband and I on getting us into our newest Subaru purch She easy to work with and has a great customer service skills. I enjoyed her working with my husband and I on getting us into our newest Subaru purchase. More

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Great and friendly service. Jill and the team made buying a car an easy and enjoyable experience! Jill and the team made buying a car an easy and enjoyable experience! More

by chez.chet1962 Verified Customer Verified Customer

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