Jill Schellhase | Page 13

We were very impressed with the dealership. The whole process was very smooth. We never felt pressured or uncomfortable with Iggy. He was always available to us when we had a question. We wo The whole process was very smooth. We never felt pressured or uncomfortable with Iggy. He was always available to us when we had a question. We would definitely recommend him or buy another car from him. More

by amytimb14 Verified Customer Verified Customer

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Kenan did a great job helping me find the right truck. I sincerely appreciate his customer service. I realized after I got my new truck home that I had left my garage door remote inside the trade in. Ke I sincerely appreciate his customer service. I realized after I got my new truck home that I had left my garage door remote inside the trade in. Kenan made sure that the remote was mailed back to me! More

by chasekeller117 Verified Customer Verified Customer

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This was the best dealership I’ve ever been to. Tay was so kind and got us all taken care of! Tay was so kind and got us all taken care of! More

by Michelle Verified Customer Verified Customer

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Did not feel $1000 charge because of no trade in, was completely out of line. completely out of line. More

by bobhaub Verified Customer Verified Customer

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This dealership was easy to work with and did not force me to buy anything. me to buy anything. More

by K.franklin.1700 Verified Customer Verified Customer

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I love working with Annie. She was very knowledgeable of the Yukon. Denali share a lot of details with me help me get through the financial aspect and surely that everything wi She was very knowledgeable of the Yukon. Denali share a lot of details with me help me get through the financial aspect and surely that everything will work out, and I will be glad of this purchase. More

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Fantastic experience! Aaron was great as were Jill and Todd. Would highly recommend Suntrup to one and all. Pleasant experience. Aaron was great as were Jill and Todd. Would highly recommend Suntrup to one and all. Pleasant experience. More

by tedder5043 Verified Customer Verified Customer

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This is the second vehicle I have purchased from Suntrup, which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpasse which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpassed my expectations. Iggy was my salesperson, and from the start, it was clear that while his role was to sell me a car, he remained genuinely attentive to my needs as a consumer. I never felt pressured at any point. In fact, I came in that morning just to browse—not to buy. But the thoughtful and low-pressure environment, coupled with the attention to my preferences, ultimately led me to make the purchase that same day. I arrived around 9:15 AM and did not finalize the purchase until after 1:00 PM. Iggy showed me over three vehicles, and I test drove two. Throughout the process, he listened carefully and helped guide me back to the needs and priorities I had shared—all without ever pushing a sale. Ryan in Finance was equally impressive. He helped ensure the financials made sense for me, and while he did offer upgrades for services and maintenance, he did so in a way that felt consultative, not pushy. He was warm, personable, and grounded the conversation in my financial needs and goals. From my initial call with Desire, to working with Iggy and Ryan, and even speaking with one of your finance managers (whose name I unfortunately cannot recall but who was equally delightful), every part of this experience was positive. As someone who has worked in customer service, I know how rare it is for a company to consistently deliver excellence. Far too often, negative or high-pressure tactics are what stand out. That was not the case here. I want to express my sincere gratitude for creating a buying experience rooted in trust, respect, and outstanding service. I am a consumer who values loyalty and truly appreciates when I can find a one-stop shop where I feel cared for. Thank you for being that kind of organization. Warm regards, More

by mattfanning1977 Verified Customer Verified Customer

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I had a great experience buying my new pathfinder from Suntrup and Annie! Everyone at the dealership was great to work with. Suntrup and Annie! Everyone at the dealership was great to work with. More

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Not enough help to get cars sold and paperwork done on a timely manner. It took 4 hours to complete transaction. timely manner. It took 4 hours to complete transaction. More

by jcbstl Verified Customer Verified Customer

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