Jill Schellhase | Page 27

I cannot recommend Adam at Suntrup Automotive highly enough. From the very beginning, he truly listened to what I wanted and needed. I came to the dealership looking to trade in a brand-new car that I h enough. From the very beginning, he truly listened to what I wanted and needed. I came to the dealership looking to trade in a brand-new car that I had fully paid off but ended up absolutely hating. My previous experience at another dealership had been terrible—they ignored my request for a cheaper car I’d actually enjoy, and instead tried to pressure me into financing a car I couldn’t afford. That wasn’t the case with Adam. Adam was honest, patient, and incredibly thorough. He answered all of my (many) questions without judgment and prioritized my needs over just making a sale. He genuinely cared about helping me find the right car rather than maximizing his own commission. Thanks to him, I was able to trade in the car I hated for an older, more affordable car that I now absolutely love. Not only that, but Adam worked things out so that I actually got money back on the trade-in—something I didn’t think was even possible! To top it all off, Adam and the finance manager, Jill, went above and beyond to ensure the money I received covered my Missouri sales tax and registration fees. That kind of consideration and care is rare, and it made a huge difference for me. At no point did I feel pressured or judged for wanting to trade in my brand-new car for something older. Unlike other dealerships that try to push you into something you don’t want, Adam and Jill simply helped me find the best option for me. From now on, I’ll only go to Suntrup Automotive, and I’ll recommend Adam (and Jill!) to anyone I know who’s looking for a car. They made what seemed like an impossible situation into one of the happiest car-buying experiences of my life. Thank you, Adam and Jill—you’ve earned a loyal customer for life! More

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We appreciated their quick response to our inquiry and the excellent customer service. Iggy made sure we were taken care of from the moment we walked in the door. the excellent customer service. Iggy made sure we were taken care of from the moment we walked in the door. More

by janet_becca Verified Customer Verified Customer

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The salesperson was willing to work with you to make a deal. They don’t pressure you. deal. They don’t pressure you. More

by le.harvey Verified Customer Verified Customer

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Everyone we met was friendly, knowledgeable, and professional. We enjoyed the experience with buying a car there. I was the third vehicle purchase there in the last month. We are very happy thank yo professional. We enjoyed the experience with buying a car there. I was the third vehicle purchase there in the last month. We are very happy thank you. More

by sunnyjo1960 Verified Customer Verified Customer

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Willing to work with me on price which is always nice. Having a Tacoma on site to test drive for comparison really helped make my decision. Having a Tacoma on site to test drive for comparison really helped make my decision. More

by Nick Maxey Verified Customer Verified Customer

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Everyone was very nice and helpful, best experience I have in awhile. thanks to everyone. have in awhile. thanks to everyone. More

by jxw5078 Verified Customer Verified Customer

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Katherine was very persistent. She was adamant that she would help get us good rate. She did by referring us to Jill but first she went to her manager several times to try to get u She was adamant that she would help get us good rate. She did by referring us to Jill but first she went to her manager several times to try to get us a good rate. After we wasn't satisfied, Jill came to the rescue. More

by tornieceb Verified Customer Verified Customer

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My experience here was great and the customer service was great Aaron was very helpful and made sure I left with the car I wanted! Come check them out you won’t be disappointed. was great Aaron was very helpful and made sure I left with the car I wanted! Come check them out you won’t be disappointed. More

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My experience at Suntrup is always a great experience. No complaints. Thank you for helping me purchase the SUV that I have been working hard to get!!!! No complaints. Thank you for helping me purchase the SUV that I have been working hard to get!!!! More

by kimberlyw85587 Verified Customer Verified Customer

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All aspects were professional and yet personal. Here is the rest of the verbiage you requested. Here is the rest of the verbiage you requested. More

by 59william.rone Verified Customer Verified Customer

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