Jill Schellhase

Mike and Jill were both very thorough and professional. They made the entire purchase process easy. They made the entire purchase process easy. More

by dorianwg Verified Customer Verified Customer

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I was test driving a car and hit someone (not at fault) had to buy the car damaged even though it was not my fault. I was told I had autostart on my keys, it does not work but other than that everything is had to buy the car damaged even though it was not my fault. I was told I had autostart on my keys, it does not work but other than that everything is good. There are just small things. I didn't get exactly what I wanted and I am over my budget. After I told them, nothing could be worked out. Other than that the car is good. More

by BriAli Verified Customer Verified Customer

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This is my third vehicle purchased from Suntrup and each experience has been exceptional. If you are in the market for a new vehicle, I would definitely recommend Suntrup! experience has been exceptional. If you are in the market for a new vehicle, I would definitely recommend Suntrup! More

by Erica Johnson Verified Customer Verified Customer

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It was a very good experience overall…Everyone at Suntrup was great and helped me smoothly through the entire process! was great and helped me smoothly through the entire process! More

by m.e.murphy0 Verified Customer Verified Customer

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Car was not inspected appropriately and was leaking coolant by day 2. Had horrible communication issues with service department. They had the car for almost 48 hours before anyone would communicate wit coolant by day 2. Had horrible communication issues with service department. They had the car for almost 48 hours before anyone would communicate with us despite multiple calls and messages. Never could get a response from Mike or Todd Roth when issue occurred. Finance paperwork was done incorrectly twice and they failed to give me appropriate paperwork for the DMV so I will have to make yet another trip to dealer and then again to DMV.. Overall has been a very unsatisfying experience. Also be prepared that if you use Nissan’s emergency roadside service it make take you 3 hours to get a tow truck too. Not a selling point for them at all. More

by Ktemprano22 Verified Customer Verified Customer

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We started out just looking so we could get comfortable with our options between different manufacturers. Keenan did a great job and was patient, attentive, and very knowledgeable. He helped show us every with our options between different manufacturers. Keenan did a great job and was patient, attentive, and very knowledgeable. He helped show us every car we wanted, even different brands. He was great during test drives and even endured the back seat, which is a chore at 6’4”! Keenan was a great start to our experience and Jill matched him in every way. She helped us understand our options and ultimately got us exactly what we needed. The team was great and we couldn’t have asked for better. More

by joeystokes Verified Customer Verified Customer

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Everything was handled professionally by friendly and helpful staff. It was a smooth pleasant car buying experience. helpful staff. It was a smooth pleasant car buying experience. More

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This is my second lease through Suntrup and I'm very happy with the experience! It was nice working with Mike and Jill again! happy with the experience! It was nice working with Mike and Jill again! More

by emilyahamlin Verified Customer Verified Customer

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The whole experience was top notch. Was treated like a king. Beth was a terrific salesperson. Was treated like a king. Beth was a terrific salesperson. More

by bill.rumping Verified Customer Verified Customer

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I first went to Nissian to speak with John John was amazing but his financial manager was very rude and condensing. We went over to special finance and Jeremiah helped me with everything. He was absolu amazing but his financial manager was very rude and condensing. We went over to special finance and Jeremiah helped me with everything. He was absolutely amazing! He was so patient as well as his team working. More

by kylagreenlee1234 Verified Customer Verified Customer

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