"These people are simply the best. The manager was..."
These people are simply the best. The manager was extremely professional and might add good looking. He reminded me of a movie star and was very considerate. He talked me out of the Lexus me and my husband were on our way to buy!
"I purchased a 2020 Buick Encore AWD. It was a wonderful..."
I purchased a 2020 Buick Encore AWD. It was a wonderful experience from the time I went in the door. I met Mark Hoover in Sales. Instantly, I felt comfortable with him. He was so kind and knowledgeable. A friend sent me and told me to ask for Jim Allegretti. I mentioned that to Mark and he instantly took me over to meet Jim. He was wonderful too. He assured me they would take good care of me. I felt so at ease. This was the first time buying a car on my own. My husband passed away last year. God bless him. Mark helped me sign up for all the rebates I qualified for. I am so grateful for all his help and insight. Mark then introduced me to Brian James in Finance. He was wonderful, too. He was so thorough and competent in explaining the finance process. I totally trusted him. When the finance portion was completed, Mark took me out to the car and helped me get things set up. He went over everything with me making sure I was comfortable with how things worked. I cannot say enough about your dealership and the wonderful people who work there. I have been and will continue to tell everyone about you. Melizza communicated with me through email and was my initial contact. She too was great answering my questions. When I was ready to leave, a nice young employee, Mark, was walking by in the lot. He took my picture with my new car!! Thank you, thank you. I wanted to thank Jim before I left, but I missed him. Please share this with him!!
Mr. Rizza you have worked hard I’m sure through the years and your dedication is displayed in your outstanding workers that represent your business. Thank you all for helping me the way you did!! You’re the BEST!
Other Employees Tagged:
, Brian James (Finance) 5 stars
"The last time I purchased a car was 14 years ago and, I..."
The last time I purchased a car was 14 years ago and, I do not know if you are aware, but purchasing a car then was not a pleasant experience. Last Thursday I purchased a certified pre-owned 2019 Acadia from Larry Papp. What a pleasant experience! He made the transaction from start to finish, easy, painless and relatively quick. I am very grateful.
I want to say a special thank you to James Allegretti who took the time to come over and chat with me during a period of time while I was waiting. It is heartwarming to know that James cares that any customer at Rizza has a good experience while at Rizza.
Thank you Larry and James for helping to make an experience I was dreading such a delightful one!
Mary Moskal aka Maureen Moskal
"Through well crafted persistence, Dan Choi called on me..."
Through well crafted persistence, Dan Choi called on me and continued to follow-up with ways to make a deal. We had a great experience finalizing the deal that got my wife and I into a new car. Jim Allegretti, GM, made sure the deal was going to happen. This is our 2nd Cadillac from Rizza and it won't be the last.
Rizza's service writers and service department are just a great to deal with.
We'll be coming back for future purchases.
"Our salesman Dan was excellent to work with. His service..."
Our salesman Dan was excellent to work with. His service and follow up was terrific. Thanks to Jim the GM, everything went smooth. Great Experience!
"I had a great experience working with everyone. They were..."
I had a great experience working with everyone. They were very friendly and helpful. My salesman was also great. The only reason I gave him a 4 instead of 5 is he tried to ‘sell me a story’ that wasn’t true regarding the sluggishness of the vehicle when I test drove it. But Jim Allegreti confirmed what I suspected was wrong (water in the fuel) and immediately fixed the issue. Overall, the service was very good!
"They have good customer service and very professional and..."
They have good customer service and very professional and patient with me and made sure I had the best financial deal and made sure I got a good monthly payments within my budget
"Ryan and Nick were so awesome, we purchased a 2021..."
Ryan and Nick were so awesome, we purchased a 2021 Acadia. It’s went super fast and very smooth!
We are very happy with our purchase and the way we were treated. If I could give more than 5 stars I would!
"Came in looking, left the dealership driving. I’m a hard..."
Came in looking, left the dealership driving. I’m a hard sell and they got the deal done. It didn’t take all day either, my time is important to me
"Best service ever, that young manager Mr. Rocha great to..."
Best service ever, that young manager Mr. Rocha great to deal with. Excellent service thanks for the great deal on a nice reliable vehicle couldn’t be happier