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Jim Anderson
Jim Anderson at Germain Volvo Cars North Hills

Jim Anderson | Page 2

Service Advisor

Germain Volvo Cars North Hills

15035 Perry Hwy
Wexford, PA 15090

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3.9
17 Reviews
3.9

17 Reviews

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17 Reviews of Jim Anderson

July 01, 2026

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Employee Rating

They were not able to find what is wrong with my car after 3 days. I drove for 2 days and the same errors came up and I had to reset my info center 2 times in one day after they installed the latest u More

by gafenton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Volvo Cars North Hills responded

Thank you for sharing your feedback. We understand your frustration and appreciate you bringing this matter to our attention. We’re sorry to hear the concern has continued after your recent visit, and we appreciate the opportunity to reevaluate your vehicle and work toward a resolution. Our team will continue to investigate the issue and provide updates throughout the process. We appreciate your patience and look forward to assisting you. Best Regards, Brandon Collins General Manager

June 25, 2026

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Employee Rating

Service is great, people are great. My only issue is the loaner cars are dirty inside and out. More

by SGETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Kopczynski, Nicole Tonya, Frank Vioral, Nina Zuccaro, Zachary Stadler

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Jul 09, 2026

Germain Volvo Cars North Hills responded

Thank you for your feedback and for recognizing our team’s commitment to providing great service. We appreciate you bringing your concerns regarding the condition of our loaner vehicles to our attention. We will share this with our team as we continue working to improve every aspect of the customer experience. We appreciate your business and look forward to serving you again. Best Regards, Brandon Collins General Manager

June 18, 2026

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From the time I dropped my car off for service, thru the repair and loaner car process, everything was handled professionally and with courtesy. Couldn’t have been any smoother! More

by Kbattali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Kopczynski, Nicole Tonya, Frank Vioral, Nina Zuccaro, Zachary Stadler

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Jun 19, 2026

Germain Volvo Cars North Hills responded

Thank you for your wonderful feedback! We were so happy to read that you had a great experience and noticed our team's effort. Providing exceptional service is our top priority. Best Regards, Brandon Collins General Manager

June 17, 2026

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Employee Rating

Always a great experience, staff and technicians are professionals and they always treat us with respect and courtesy . More

by brucefrenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Kopczynski, Nicole Tonya, Frank Vioral, Nina Zuccaro, Zachary Stadler

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Jun 18, 2026

Germain Volvo Cars North Hills responded

Thank you! Our team is delighted to know your visit reflected the quality, respect, and courtesy we are dedicated to delivering. We truly appreciate your feedback and the opportunity to serve you. Best Regards, Brandon Collins General Manager

June 01, 2026

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Employee Rating

It's great, but always super busy which does extend the length of time your car will be in the shop. More

by conklin.michel
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Kopczynski

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Jun 02, 2026

Germain Volvo Cars North Hills responded

We appreciate your business and feedback. Our team does apologize for the longer wait and any inconvenience we may have caused. Best Regards, Brandon Collins General Manager

May 31, 2026

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Employee Rating

From start to finish the entire staff was professional and courteous. Provided updates throughout the service. More

by PCAPIZZI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Kopczynski, Nicole Tonya, Frank Vioral, Nina Zuccaro, Zachary Stadler

Print
Jun 02, 2026

Germain Volvo Cars North Hills responded

Thank you for your kind feedback! We're pleased to hear that our team provided professional and courteous service throughout your visit. Keeping our guests informed with timely updates is important to us, and we're glad that contributed to a positive experience. We appreciate your business and look forward to serving you again. Best Regards, Brandon Collins General Manager

May 29, 2026

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Employee Rating

As always, the service was excellent! I had a somewhat difficult issue, which they resolved at no charge. Oh, and I also received a loaner car! The service team, starting with Jim, is fan More

by gl985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jena, Bridgette

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Jun 02, 2026

Germain Volvo Cars North Hills responded

We are delighted that our team ensured your complete satisfaction. We agree Jim is fantastic, and we are fortunate to have him on our team. See you next time. Best Regards, Brandon Collins General Manager

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