Jim Atkins | Page 10

Purchase of our new Pacifica Our experience recently with David Dodge was just wonderful. Steve Ellis is such a pleasure to deal with and he make the purchase of our Pacifica so Our experience recently with David Dodge was just wonderful. Steve Ellis is such a pleasure to deal with and he make the purchase of our Pacifica so smooth that I did not feel any pain, which is what it usually is when purchasing a vehicle. Jason also was super in helping to close the deal when it looked like we where too far apart. A great big thank you to all of you because I just love the vehicle and I would certainly recommend you to everybody! More

by barbaraciccanti Verified Customer Verified Customer

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Wonderful easy to deal with I came I with a lease return. It was before maturity. They worked with me to get a new Jeep Grand Chreokee It was no stress at a great price I came I with a lease return. It was before maturity. They worked with me to get a new Jeep Grand Chreokee It was no stress at a great price More

by baily123 Verified Customer Verified Customer

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Always a great experience I have bought 8 cars or trucks at David's, over the years, always a great easy experience I get the price and payments I can afford..recommend to ever I have bought 8 cars or trucks at David's, over the years, always a great easy experience I get the price and payments I can afford..recommend to everyone More

by PLAINBROOKEFARM Verified Customer Verified Customer

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Ongoing Issues I purchased a 2016 Durango in October 2016. The first 90 days I owned it, the dealership had it 48 of those days. It had to have 3 separate paint sess I purchased a 2016 Durango in October 2016. The first 90 days I owned it, the dealership had it 48 of those days. It had to have 3 separate paint sessions because of poor factory paint and shotty at best body shop paint job. It was so bad the Service Mgr stopped returning my calls and simply avoided me when I would arrive at the dealership. I then spent $1200 of my own money to have the vehicle ceramic coated to protect their paint work. Then there was the known trans downshift issue that wasn't solved because I still have the issue. Then there was there was the wipers not working issue, which took 3 separate trips for them to "hopefully" solve. During the last trip, they offered to get me out of it which is nothing more than a trade in process. Mind you, I've been having issues since day 1 but they are drastically deducting the value for every mile I've drive the defective vehicle. If the offer to trade in was done earlier in the process I would have done it then. It felt like it was planned this way. I love my suv and would have traded for the same, but simply didn't like the way it was handled by the sales team ... Also the service advisors were very courteous and did their very best to keep me informed other the the manager. More

by tybambaata Verified Customer Verified Customer

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Best Deal I've ever had! After months of searching for a great deal my wife and I worked with Jim and Kenny at David And they helped us get two brand new cars for less then we After months of searching for a great deal my wife and I worked with Jim and Kenny at David And they helped us get two brand new cars for less then we where paying on our old cars. We love of Dodge Journey and our Jeep Compass. We will be back in a few years when we are ready for new rides. Thanks David Dodge for taking the time and helping us out... you'll have a customer for life with the deals we got! More

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Car shopping while waiting for a car repait From the time we walked in the door everyone was very helpful and understanding. Bob listened to what we wanted in a mini van and the right price. Bob From the time we walked in the door everyone was very helpful and understanding. Bob listened to what we wanted in a mini van and the right price. Bob and his team made it happen. He was very nice to me and my family throughout the whole process, he also won my father-in-law over which is a feat in itself. Thank you Bob More

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Loyal customer. I had my Ram 3500 diesel serviced and even though it was serviced and in the service department the salesman Jim Atkins made sure that I received the I had my Ram 3500 diesel serviced and even though it was serviced and in the service department the salesman Jim Atkins made sure that I received the best service possible this guy goes above and beyond for his customers I have purchased several vehicles from this dealership with mr. Adkins and will continue to do so as long as he's there I know I'm going to get a fair deal and great service best man for the job Jim Atkins thank you for your service More

by edwinmitchell1962 Verified Customer Verified Customer

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Average car purchase too much Xtra B.S. pushing. I was pitched that the drivetrain was covered to 3yr 36,000mi.....and convinced to purchase an extended warranty to go to 7 yr 85,000 mi....I go to a I was pitched that the drivetrain was covered to 3yr 36,000mi.....and convinced to purchase an extended warranty to go to 7 yr 85,000 mi....I go to another dealer for service... ask the service writer"how long is the drivetrain warranty" ...... So now I am told by another Dodge dealer that the basic Dodge drivetrain warranty is 5yrs 100,000 mi.....the extended warranty doesn't do anything except add a 1.5 years to the time...pathetic if you ask me. More

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New ram Good problem solvers worked with us on the trade in and made sure we got the right vehicle .And at an acceptable price.Thank you Good problem solvers worked with us on the trade in and made sure we got the right vehicle .And at an acceptable price.Thank you More

by WMGSCHMIDT Verified Customer Verified Customer

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Above and Beyond I brought my Jeep in for service and ended up buying not one but two vehicles from David Dodge. Ken Gray was incredibly helpful and really worked with I brought my Jeep in for service and ended up buying not one but two vehicles from David Dodge. Ken Gray was incredibly helpful and really worked with my budget to make the sales possible. Thanks to both Ken and David. After mentioning two minor issues with washer fluid and inspection stickers and expressing concern about a battery, all were fixed immediately and Jim Atkins and Jan McGill added a bonus of Essential Care Plus for 3 years on both cars. They both went above and beyond to make things right and the extra service really proves that they care about their customers and stand behind the vehicles they sell. Many, many thanks to David Dodge for the positive car buying experience!!! More

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