Jim Atkins | Page 11

5th car from David Just leased a 2017 Jeep Grand Cherokee overland. Treated like a king as always .Dave Cooke super cool guy went over the whole car. CHRIS Burke, Emilio Just leased a 2017 Jeep Grand Cherokee overland. Treated like a king as always .Dave Cooke super cool guy went over the whole car. CHRIS Burke, Emilio Krum Holtz, Jimmy Atkins all made it happen. Thanks guys. AND LASTLY, Dave Kelleher .thankyou More

Report | Print

2010 Camaro SS I can not speak highly enough about David and Jim Atkins. Both PROs!!! I now have a dealer for life!!! The help they gave me was outstanding! Two I can not speak highly enough about David and Jim Atkins. Both PROs!!! I now have a dealer for life!!! The help they gave me was outstanding! Two guys that I am proud to call friends. Thanks again! Chuck Ocean City, NJ More

Report | Print

Great Experience I wanted to take this opportunity to thank you and the entire David Dodge organization for a pleasurable car buying experience. My family recently pur I wanted to take this opportunity to thank you and the entire David Dodge organization for a pleasurable car buying experience. My family recently purchased a Jeep Cherokee 4X4, a Jeep Cherokee 4X4 Altitude and a Jeep Grand Cherokee Summit. The Sales and Customer Support personnel were gracious, engaging and made us feel “Right at Home”. I would like to specifically recognize the efforts of both Melissa Haas (Internet Sales) and Alex Gray (Sales). During last week, I sent multiple requests for pricing on the vehicles we were considering for lease and/or purchase. Melissa’s responses were timely, professional and thorough. Additionally, she was congenial and very helpful during the days spent at the showroom. Alex’s demeanor was the type of Sales person I enjoy dealing with. He is ambitious, pleasant to negotiate with and determined to bring the sale to closure with positive outcomes for all. I’ve worked in executive level Customer Relations and Retention, Sales and Marketing positions for 38 years and recognize talent. . Thank you again for a great buying experience and best wishes for continued success. More

Report | Print

Awesome fast and efficient!! My experience was amazing fast and great! Will recommend this dealership to anyone wanting a new or used car!! Ken Gray and Jim atkins were both very My experience was amazing fast and great! Will recommend this dealership to anyone wanting a new or used car!! Ken Gray and Jim atkins were both very nice and got me in the jeep i wanted even with a no so great credit score!! Love David Dodge! More

Report | Print

Great experience I worked with Steve to trade in my current vechicle and find my next vehicle to lease. He was extremely pleasant and helpful throughout the whole expe I worked with Steve to trade in my current vechicle and find my next vehicle to lease. He was extremely pleasant and helpful throughout the whole experience. He helped me find my dream truck that I am so in love with. I would recommend this dealership, especially Steve to anyone looking for a vehicle. Great people and environment! More

by MKOSTANS Verified Customer Verified Customer

Report | Print

Leased a new Ram Big Horn Couldn't be happier with the sales department. They showed great professionalism and were very helpful with all my needs. Would highly recommend David Couldn't be happier with the sales department. They showed great professionalism and were very helpful with all my needs. Would highly recommend David Dodge to all. More

by DEVONEMM Verified Customer Verified Customer

Report | Print

Above and Beyond David dodge has always gone the extra mile for me and anyone who I have recommended to the dealership. Great deals every time. The go above and beyond David dodge has always gone the extra mile for me and anyone who I have recommended to the dealership. Great deals every time. The go above and beyond on sales and service to make me happy and i wouldn't go anywhere else but David Dodge. More

Report | Print

Great Experience Everyone at the dealership was very friendly and welcoming. Kenny the salesman was very patient while helping us find the right car with all the right Everyone at the dealership was very friendly and welcoming. Kenny the salesman was very patient while helping us find the right car with all the right features. Walked away with a great deal and car! More

by LATAVIA.HUDSON Verified Customer Verified Customer

Report | Print

Horrible In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I bro In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I brought it in for the first time for an oil change and service since I was about to break 3000 miles. Everything went smooth. On Thursday, January 14th I made a call to your service department stating that there is a design issue I am unhappy with that I would like resolved… If you are not familiar with the Challenge models I will explain… In order to open the driver’s side or passenger side door the window must go down about one half inch. It than remains there until the door is shut, then rolls back up. When the temperature is below freezing, as it is most mornings now, both doors and windows are frozen. I must force the door open, risking breaking the window. Once the door is open, it will not shut. The window it in the up position, frozen, not allowing me to secure my door. This has happened multiple times causing me to DRIVE TO WORK IN THE MORNINGS HOLDING MY DRIVER’S SIDE DOOR CLOSED. When I open the passenger door I HAVE TO USE A BUNGIE CORD ACROSS THE CAR TO THE DRIVER’S DOOR, WHICH I AM STILL HOLDING SHUT, TO SECURE THE PASSENGER DOOR. It takes anywhere from 10 to 20 minutes for the car to warm up enough that the windows will go down so I can secure my doors. This needs to be fixed immediately. The above was stated to the service department over the phone and in person on the 14th. They seemed to care and wanted to make sure the issue was resolved. I then received a rental and went on my way awaiting a call in the next few days stating the issue has been resolved and I can pick up my vehicle. On Friday, January 15th I received a voice mail from your service department stating that my car was left outside overnight in the freezing temperatures to recreate the issue. Your service department then stated that there was a sheet of ice covering the car, HOWEVER the doors and windows operated properly without any issue. Since I am a full time first responder paramedic who works 16 hour shift 5 to 7 days a week, it took me a few hours to answer the voice mail. When I made contact with your service department, the absolute earliest I could come in was Monday, January 18th at 7:30am. I said I would be there at that date and time and was told my vehicle would be ready to go with no issue… I didn’t get to your service department until 8:00am. Your service representative assured me everything is working as it should without any issue. The receipt I received that had my original compliant written on it, but it also stated that the issue has been resolved. Since I was a half hour late, I expected to pay and by on my way, but my vehicle was not ready… Twenty minutes go by and my vehicle is still not ready... Now I am at risk of being late for work. I was the only customer in the service department… Around 8:30am my vehicle is pulled out front “ready to go.” As I am walking up to my vehicle I notice my driver’s side door is open… I get in my vehicle and the window is frozen in the up position and I am unable to secure my door. I drive right back into the service area with my driver’s side door open. Everyone seemed to disappear and the service representative I was dealing with was now dealing with a customer. She notices me standing there. I am making it known I cannot secure by door by trying to shut it multiple times without success and questioning why she told me everything was fixed when it clearly is not. She then tells me I need to let my car warm up before everything starts working properly and for my door to close… THE SAME PERSON TOLD ME MINUTES AGO EVERYTHING IS WORKING FINE WITHOUT ISSUES, NOW SHE TELLS ME IT NEEDS TO TAKE TIME TO WARM UP BEFORE IT WORKS. THIS IS THE ISSUE I BROUGHT IT IN FOR!!! IT’S ALL WRITTEN DOWN!!! AND IT WAS NOT FIXED AFTER MULTIPLE TIMES YOUR SERVICE DEPARTMENT TOLD ME IT HAS BEEN RESOLVED!!! NO ONE SHOULD HAVE TO WAIT TO CLOSE THEIR CAR DOORS BECAUSE IT IS COLD OUT!!! I’VE BEEN AN INFANTRY SERGEANT FOR SIX YEARS, BUT LESS THAN AN HOUR IN YOUR SERVICE DEPARTMENT HAS ME READY TO LOSE MY MIND!!! I got right back in the same rental I just dropped off and left. Once I pick up my Challenger today, I WILL NEVER step foot into David Dodge again. Not only did your company waste my money, but you also wasted my time. I selected all of the names below in the "employee's worked with" because when one of you fails a customer, you all fail. SGT David C. Curry Jr. NRP More

by davidccurryjr Verified Customer Verified Customer

Report | Print

Everybody Needs to Buy Their Car at David Dodge All staff at David Dodge were a tremendous help to me in selecting my new van, trading in my old van, and establishing a financial plan I was comfort All staff at David Dodge were a tremendous help to me in selecting my new van, trading in my old van, and establishing a financial plan I was comfortable handling. When I described to Steve Ellis the things I wanted in a van, he knew exactly what to show me. Their door greeter even got me a bandage for my cut finger! I was pleased with my dealings with Jim Atkins, when he presented me with his price. Even though she had already dealt with so many customers that day prior to seeing me, Jan McGill took her time explaining the available warranty options, plus all of the paperwork that required signatures. Steve Ellis even stayed past his quitting time to make sure everything had worked out well for me, and then stayed there to see me drive off in my brand new van. This is a no-pressure establishment, whether it involves the car selection or the extra warranty options. The employees truly seem to enjoy working at David Dodge. Their friendly, positive attitudes are contagious. More

Report | Print