Jim Benard
Jim Benard at Scranton GMC of Vernon

Jim Benard | Page 2

Parts Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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5.0
29 Reviews

Extension 132

5.0

29 Reviews

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29 Reviews of Jim Benard

December 30, 2021

Dealership Rating
Employee Rating

Scranton was quick to diagnose and fix my car. They were able to get my car in sooner than another other auto body shop in town. The car was even done sooner than the original appointment! More

by Laureen Barber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka

November 10, 2021

Dealership Rating
Employee Rating

Just had the worst experience with the service manager I have ever had I have spent a lot of money on jams throughout my past and after yesterday I don't believe I will ever buy another one the parts depart More

by ALLSPORT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Conlon, Robert Zeidenberg , Jeff Borovicka, Ashley Corey, Joe Malenfant, Beverly Rhoads, David Rogers, Jim Schaller, Amanda Soucie

Dec 02, 2021

Scranton GMC of Vernon responded

Good Morning, I have escalated your feedback to Mike Conlon, the service department director. He would really appreciate the chance to speak with you and get more details about your recent experience. If you would be willing to speak with him, please reply to this review with your full name and the best time to contact you so he can reach out to you. Thank you very much for your honesty and bringing this to our attention. We hope to have the opportunity to investigate further. Thanks, and have a great day.

Dec 02, 2021

ALLSPORT1 responded

Howard Christensen JR

August 16, 2021

Dealership Rating
Employee Rating

This is a good service department. My vehicles never had a "come back" to address an issue. Advisors are courteous and keep the customer ipdated More

by EPALMER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Malenfant, Beverly Rhoads, David Rogers, Jim Schaller, Amanda Soucie

August 09, 2021

Dealership Rating
Employee Rating

Fast friendly and problem solverGreat work overall highly recommended I will come back more and more and more and more I see you in the futer More

by irishgod35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Steve Olsen, Robert Zeidenberg , Ashley Corey, Joe Malenfant, Fred Nassiff, Jim Schaller, Meghan Scranton, Amanda Soucie

March 26, 2021

Dealership Rating
Employee Rating

Let’s start at the beginning! Amanda is the best! She is response to the customer. Friendly and always keeping us aware of any changes or findings the mechanics discover. Beverly is always there to help if More

by bob.regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Malenfant, Beverly Rhoads, Jim Schaller, Amanda Soucie

January 15, 2021

Dealership Rating
Employee Rating

This was my first experience with this fabulous group of people. From start to finish everyone was helpful, pleasant, relatable, and knowledgeable! I truly felt they had my best interests in mind and list More

by NURSEALLISON1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Steve Olsen , Trevor Barbersek, Joe Malenfant, Sierra Moses, Fred Nassiff, Jim Schaller, Meghan Scranton, Paul Simmons

December 16, 2020

Dealership Rating
Employee Rating

Great dealership. The service team is always helpful and friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Steve Olsen, Mike Conlon, Robert Zeidenberg , Trevor Barbersek, Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

November 01, 2020

Dealership Rating
Employee Rating

Great job and great price Highly recommending for Great job and great price Highly recommending for servicing you vehicle This is my 3rd truck that I own and buy from this dealer Keep up a good wa More

by Srafalowski@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Trevor Barbersek, Ashley Corey, Joe Malenfant, Beverly Rhoads, David Rogers, Jim Schaller, Amanda Soucie

August 03, 2020

Dealership Rating
Employee Rating

The people are very courteous and respectful. Your service department is awesome the only problem I had was waiting a month for my part to arrive but this is understandable A lot of businesses are on More

by PITTBULL.PLMC
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Trevor Barbersek, Joe Malenfant, Beverly Rhoads, Jim Schaller, Amanda Soucie, Phil Wilson, Miss Savage

May 16, 2020

Dealership Rating
Employee Rating

The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More

by Romaine.trimble
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Steve Olsen, Mike Conlon , Keith Alamprese, Trevor Barbersek, Chris Champagne, Beverly Rhoads, Paul Simmons, Amanda Soucie

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