Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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September 25, 2024
Everyone is helpful, attentive, cheerful - oil change, service, sales persons. Would definitely recommend this dealership to everyone. Always a good experience. service, sales persons. Would definitely recommend this dealership to everyone. Always a good experience. More
Other Employees Tagged: Mark Bonner
September 06, 2024
The service manager was very professional and treated me as a valued customer. Even though I did not have an appointment the work was done quickly and the vehicle was returned in clean condition. as a valued customer. Even though I did not have an appointment the work was done quickly and the vehicle was returned in clean condition. More
Other Employees Tagged: Kiley Anderson, Zack Beserock
August 25, 2024
I would recommend Phillips to Anyone and Everyone. The Service Department that I Received From Jim Berlin was Outstanding. Completely Satisfied with The Handling of Taking Care of My Car, The Issue I The Service Department that I Received From Jim Berlin was Outstanding. Completely Satisfied with The Handling of Taking Care of My Car, The Issue I had With it and How Everything Turned out. 5 Stars is All that is indicated; I would Give Even More. More
August 22, 2024
Jim always takes care of my service issues and I could not be happier with his knowledge and experience in getting me through the process and back on the road. not be happier with his knowledge and experience in getting me through the process and back on the road. More
August 20, 2024
Nice dealership. Have bought many cars there.. Your dealership is very close.Stay in business. Have bought many cars there.. Your dealership is very close.Stay in business. More
Other Employees Tagged: Fred "Coach" Allen, Scott Hall, Mark Bonner, TJ Gamble, Sean Berry, Kiley Anderson, Zack Beserock , Ken "Buzz" Buzby
August 17, 2024
My questions and concerns were completely addressed. Did not ask for this service until after oil change, yet I was still able to get my issues addressed in timely manner. Did not ask for this service until after oil change, yet I was still able to get my issues addressed in timely manner. More
Other Employees Tagged: Kiley Anderson, Zack Beserock
August 17, 2024
They were extremely helpful and made the warranty process easy and took care of everything for us! easy and took care of everything for us! More
Other Employees Tagged: Mark Bonner
August 17, 2024
The lighting lube center told me they weren’t able to perform my work. when I asked 2 weeks before they could perform the work for me. The service center completed the work for me and within 15 minutes. perform my work. when I asked 2 weeks before they could perform the work for me. The service center completed the work for me and within 15 minutes. Even went above and beyond by completing the work for free. Thank you service center. More
Other Employees Tagged: Kiley Anderson, Zack Beserock
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