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Jim Berlin
574 Reviews
Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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574 Reviews of Jim Berlin
Verified Customer
August 08, 2024
Courteous and knowledgeable staff. They provide excellent and accurate information and suggestions. Repairs were satisfactory and completed in a timely manner. As usual, a positive exp They provide excellent and accurate information and suggestions. Repairs were satisfactory and completed in a timely manner. As usual, a positive experience. More
by M70WIN
August 07, 2024
Phillips was the only dealership that was willing to diagnose and fix the Onstar notification on my vehicle next day. Jim was my service advisor and he was professional and honest. The service departmen diagnose and fix the Onstar notification on my vehicle next day. Jim was my service advisor and he was professional and honest. The service department was clean and efficient. I highly recommend this dealership to anyone looking for a stellar company to do business with. More
by B
July 30, 2024
Fast and friendly. .could have a better waiting room...and better coffee...The people were very nice.. .could have a better waiting room...and better coffee...The people were very nice.. More
by tcossick
Other Employees Tagged: Kiley Anderson, Zack Beserock
July 30, 2024
Best group of guys I have had work on my Acadia. I have owned 2 and they have done an outstanding job on both. I have owned 2 and they have done an outstanding job on both. More
by Thefordpatch4
Other Employees Tagged: Kiley Anderson, Zack Beserock
July 25, 2024
Everyone at Phillips Buick was very courteous and efficient. We enjoyed working with Buzz finding the right car and handling all the paperwork. He was very helpful, friendly and professional. efficient. We enjoyed working with Buzz finding the right car and handling all the paperwork. He was very helpful, friendly and professional. More
by Nancy
Other Employees Tagged: Ken "Buzz" Buzby
June 21, 2024
Helpful, but unable to find the problem with dash screen shutting down. Trying different dealer hopefully they find problem. shutting down. Trying different dealer hopefully they find problem. More
by kritters
Other Employees Tagged: Kiley Anderson
June 20, 2024
Everyone was very nice. I had to bring my car in 3 times before the problem was resolved. The second time they had it ten days and I had to call to find out the status. I th I had to bring my car in 3 times before the problem was resolved. The second time they had it ten days and I had to call to find out the status. I think I should have received a call. More
by jjs42581
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