Jim Bramel | Page 4

I was there for an oil change and the asked me if I wanted a light bulb fixed, I said okay then they came back and told me they couldn’t change a light bulb and I was like oh that’s weird you guy’s lit wanted a light bulb fixed, I said okay then they came back and told me they couldn’t change a light bulb and I was like oh that’s weird you guy’s literally work on ford cars, then it took an hour to leave after just having an oil change More

by gitchelv Verified Customer Verified Customer

Report | Print

I had brought my truck in for a recall and added the 10k oil change and tune up. Both state complimentary wash but when I came to pick up my truck, it actually looked dirtier than when I dropped it off. I d oil change and tune up. Both state complimentary wash but when I came to pick up my truck, it actually looked dirtier than when I dropped it off. I don’t go around that area much and I will not go back for a complimentary wash (stated complete on my receipt) when it’s going to cost the same amount in gas as it does to buy my own wash. More

by jhopefl Verified Customer Verified Customer

Report | Print

As always a professional job. Excellent facility, but more importantly excellent customer service. The service agent Micah was beyond helpful, and the shuttle drivers he arranged Excellent facility, but more importantly excellent customer service. The service agent Micah was beyond helpful, and the shuttle drivers he arranged for me went above and beyond. I’d give a six star rating if it was allowed! More

by c.allen0 Verified Customer Verified Customer

Report | Print

Craig and Jessie were awesome and Jim Bramel’s haircut is fresh! Thanks for the awesome service!! fresh! Thanks for the awesome service!! More

by dandlbaumann Verified Customer Verified Customer

Report | Print

Super nice front desk employees and the time waiting for my car went by fast. my car went by fast. More

by LB20 Verified Customer Verified Customer

Report | Print

What a great experience! Everyone was friendly. Great environment, comfortable, clean and bright. The guys or girls took care of my car in a timely manner. I will no longer g Everyone was friendly. Great environment, comfortable, clean and bright. The guys or girls took care of my car in a timely manner. I will no longer go to the other service center - lake Ford all the way!! More

by wickedgirlee Verified Customer Verified Customer

Report | Print

People were great, service was great, truck was done way faster than I thought. Thank you faster than I thought. Thank you More

by MLILLYBOSS Verified Customer Verified Customer

Report | Print

Worst service center I've ever dealt with. Intentionally kept my vehicle for months so my warranty would expire. They talk to you like you're an idiot over the phone and never call back when t Intentionally kept my vehicle for months so my warranty would expire. They talk to you like you're an idiot over the phone and never call back when they say they will. They will try to charge you for things your warranty should cover. I'm buying my wife a new car this month. Guess where I'm NOT going? Lake Ford! More

by Big A Verified Customer Verified Customer

Report | Print

Fast, courteous, kept me updated, the service area was clean. The invoice was texted to me making it easy for me to know how much my bill was. clean. The invoice was texted to me making it easy for me to know how much my bill was. More

by donnjoha Verified Customer Verified Customer

Report | Print

They are very personal and courteous, and really do a good job. I went in without a appointment, and although that was a little wait and they were still kind enough to get the job done good job. I went in without a appointment, and although that was a little wait and they were still kind enough to get the job done More

by Biggest.twingd Verified Customer Verified Customer

Report | Print