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Jim Bramel
Jim Bramel at Lake Ford

Jim Bramel | Page 3

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.6
201 Reviews
4.6

201 Reviews

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201 Reviews of Jim Bramel

July 26, 2023

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Employee Rating

Went in for overheating problem and came out with a transmission problem. They messed my car up and sent it on. More

by toyalove3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessie Schumacher, Micah Edwards, John Krueger , Craig Prochaska, Brian Teitelbaum

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Aug 01, 2023

Lake Ford responded

Thank you for sharing your feedback about your recent experience with us. We take customer reviews seriously, as they provide valuable insights to improve our services. Firstly, we want to express our utmost concern regarding the reported incident involving one of our employees. We want to emphasize that we do not tolerate any form of verbal abuse, offensive language, or disrespectful behavior toward our employees or customers. It is important for everyone to be treated with respect and dignity. Regarding the issue with your car, we apologize for the transmission problems that occurred after your visit. We understand your frustration and disappointment. We attempted to explain that the transmission issue is not associated with the overheating problem for which you brought your car in. Sometimes, unforeseen issues can arise, especially with higher mileage vehicles, and we regret any inconvenience this may have caused you. Once again, we apologize for any negative experience you had and assure you that we are committed to providing a respectful and satisfactory experience for all our customers.

July 12, 2023

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Employee Rating

Fast courteous and professional service Timely and accurate projection of completion of service. Will recommend to friends More

by Cindyinmilwaukee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Gena Sanchez , Craig Prochaska

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June 09, 2023

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Employee Rating

Brian was very quick and responsive to my needs. I was in and out quickly. More

by garymortier20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Teitelbaum

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June 07, 2023

Dealership Rating
Employee Rating

Jim Brsmel is very good at communication and keeping you informed. It’s was fixed right the first time and fixed well. Highly recommend More

by JB5166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Baumann

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June 07, 2023

Dealership Rating
Employee Rating

The greatest! !! Professional, easy to work with, they are knowledgeable and efficient. They are my company of choice when it comes to auto service and buying! More

by alyssa.ian8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards, John Krueger , Craig Prochaska, Brian Teitelbaum

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May 11, 2023

Dealership Rating
Employee Rating

Took care of my recall without a problem. They were friendly and helpful at time of service More

by Judyliebl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards, John Krueger , Craig Prochaska, Brian Teitelbaum

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April 12, 2023

Dealership Rating
Employee Rating

Great service from the service department! Waited less than than 30 minutes to have my car fixed! More

by MRunyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Williams, Micah Edwards , Daniel Garcia, Craig Prochaska, Jim Stabl, Brian Teitelbaum

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April 08, 2023

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Employee Rating

Quick and professional and honest! Value exceeds price! Will return for sure! Thank you much! More

by gordongaylord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Dan Baumann, Ryan Heine, Micah Edwards , Daniel Garcia, Craig Prochaska, Jim Stabl, Nick Strickling, Brian Teitelbaum

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April 05, 2023

Dealership Rating
Employee Rating

The servers department was outstanding nice and polite would recommend anyone to Get these car serviced. More

by sw2957754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 18, 2023

Dealership Rating
Employee Rating

I was very pleased with the service dept. Kept me well informed of maintenence car. More

by Barbara.roohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards , Craig Prochaska, Jim Stabl, Brian Teitelbaum

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