Jim Crosswell
Jim Crosswell at Crosswell Ford

Jim Crosswell | Page 4

General Manager

Crosswell Ford

222 South Locust Street
Manteno, IL 60950

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Jim Crosswell

November 14, 2025

Dealership Rating
Employee Rating

As a former tech at this dealership, I'm familiar with their operation and honesty to their customers. Service department is top of the line, all good people! More

by RUDER360
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 14, 2025

Crosswell Ford responded

Thank you so much for sharing this feedback. We truly appreciate you taking the time to share your experience as a former technician. Taylor Ford of Manteno in Manteno Illinois is proud to have a service department built on honesty, quality work, and a team of people who genuinely care about our customers. It means a lot to hear that reflected in your review. Thank you again for your support and for recognizing the efforts of our service team.

November 04, 2025

Dealership Rating
Employee Rating

easy, clean and nice The process was easy with no high pressure. All my questions are appropriate appropriately answered. More

by Katieb676
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Nov 04, 2025

Crosswell Ford responded

Thank you so much for sharing your experience. We are glad to hear the process was easy and comfortable, and that our team was able to answer all of your questions. At Taylor Ford of Manteno in Manteno Illinois we always aim to provide a clean and friendly environment with no high pressure, and it is great to know we delivered that for you. We truly appreciate your support and look forward to helping you again in the future. Enjoy your vehicle and thank you for choosing Taylor Ford of Manteno.

November 01, 2025

Dealership Rating
Employee Rating

From the time I walked in the door Anthony was a pleasure to work with. He allowed me the opportunity to try the vehicle out that I was interested in, while delivering the needed information along our test d More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2025

Crosswell Ford responded

Thank you so much for sharing this amazing review. We are thrilled to hear that your visit with us was outstanding from start to finish. Our team works hard to make sure every guest feels welcomed, valued, and supported throughout their vehicle buying experience, so it means a lot to hear that reflected in your visit. Thank you again for choosing Taylor Ford of Manteno in Manteno Illinois. We truly appreciate your business and look forward to seeing you again in the future. Enjoy your new vehicle!

October 10, 2025

Dealership Rating
Employee Rating

Very professional The whole team at the dealership was eager to help in anyway they could. More

by KGPRILLWITZ
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell

Oct 13, 2025

Crosswell Ford responded

Thank you for sharing your experience! We’re thrilled to hear that our team at Taylor Ford of Manteno was able to provide you with professional and helpful service. Our goal is to make every visit a great one, and it’s wonderful to know that our efforts made a positive impact. We truly appreciate your support and look forward to serving you again here in Manteno, Illinois!

September 20, 2025

Dealership Rating
Employee Rating

The staff is very driven to get you the deal you are looking for and find great financing options More

by Explosive Kustomz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Crosswell Ford responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that our team was able to help you find the deal you were looking for and assist with financing options. At Taylor Ford of Manteno in Manteno Illinois, we strive to make the car buying process smooth and stress free for every customer. We appreciate your feedback and look forward to serving you again in the future.

September 18, 2025

Dealership Rating
Employee Rating

My father and I are looking to get trucks for our farm. I went to go check out some of Taylor’s F250s and 350s. I was greeted on a lot by Anthony who very knowledgeable about the different trims, towing ca More

by Easton Kukuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sanfratello

Sep 19, 2025

Crosswell Ford responded

Thank you for sharing your experience with us. We are so glad to hear that Anthony was able to provide you with helpful information on the Ford F250 and F350 trucks here at Taylor Ford of Manteno. Our team takes pride in making sure customers have the knowledge they need to choose the right vehicle for their needs, especially for hardworking farms like yours. We appreciate your kind words and look forward to helping you and your father find the perfect trucks. Thank you again for visiting Taylor Ford of Manteno in Manteno Illinois.

August 30, 2025

Dealership Rating
Employee Rating

Fantastic experience all around. Would definitely go back in the future.. would recommend to anyone! More

by Jason R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Crosswell Ford responded

Thank you for sharing your experience with us! We are so glad to hear that you had a fantastic time at Taylor Ford of Manteno. Our team works hard to provide every customer with a smooth and enjoyable car buying process, and it means a lot to know you would recommend us to others. We look forward to welcoming you back to Taylor Ford of Manteno in the future!

August 27, 2025

Dealership Rating
Employee Rating

Waited over hour for simple repair. Not done. Not coming back. After 10 years’ loyalty, my car won’t be back here. Goodbye! More

by pbrumuitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Crosswell Ford responded

Thank you for sharing your feedback with us. We are truly sorry to hear about your recent experience at Taylor Ford of Manteno. We value the loyalty you have given us over the past 10 years and regret that we let you down during your last visit. Could you please provide us with your best contact information, or reach out to us directly at (815) 468-6566 so that our management team can connect with you? We appreciate your time and the chance to improve.

August 14, 2025

Dealership Rating
Employee Rating

Great service and sales. Always tentative to the customers needs. Easy in and out when service is needed. More

by gregpanozzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2025

Crosswell Ford responded

Thank you for sharing your experience with us. We are happy to hear that you enjoyed the great service and sales at Taylor Ford of Manteno. Our team always works hard to be attentive to our customers’ needs and to make visits quick and easy when service is needed. We truly appreciate your support and look forward to serving you again in the future.

August 09, 2025

Dealership Rating
Employee Rating

Service department was fast , and very helpful I will recommend to friends and family Overall a great experience More

by bigtaunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Osterman, Anthony Melia

Aug 11, 2025

Crosswell Ford responded

Thank you for sharing your positive experience with us. We are happy to hear that our service department at Taylor Ford of Manteno was fast and helpful. Your recommendation to friends and family means a great deal to our team, and we truly appreciate your support. We look forward to continuing to provide you with great service in the future.

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