Jim Gedra
Jim Gedra at Val Ward Cadillac Inc

Jim Gedra | Page 2

GM

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.6
30 Reviews
4.6

30 Reviews

Write a Review

30 Reviews of Jim Gedra

November 23, 2023

Dealership Rating
Employee Rating

Great experience great service Parts has the best parts manager And the team is great More

by Ernielorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Griffin Clark

Nov 24, 2023

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 22, 2023

Dealership Rating
Employee Rating

Attendant was help well informed and courteous. Waiting area was pleasant and comfortable. Service was well done. More

by BRUCEHOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Bill Griffith, Griffin Clark , Jane in service is a gem!

Oct 24, 2023

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2023

Dealership Rating
Employee Rating

I’m always treated with respect and all my questions are answered. Fabulous customer service. My car is diagnosed in a reasonable time. Turn around time is excellent. More

by tross714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave in service

Oct 08, 2023

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2023

Dealership Rating
Employee Rating

Great dealer. Called for an oil change and they had me in and out within an hour. More

by tim.ohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller , Lisa Davis

Sep 21, 2023

Val Ward Cadillac Inc responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 08, 2023

Dealership Rating
Employee Rating

nice people and good service 15 Word Minimum 15 Word Minimum 15 Word Minimum 15 Word Minimum More

by crittengj
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Bill Griffith

Sep 13, 2023

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2023

Dealership Rating
Employee Rating

Best vehicle buying experience I’ve ever had. No sales hype, Julio is an honest salesman that I would highly recommend if you’re in the market for a Cadillac. Will definitely purchase from him ag More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez , Lisa Davis

Sep 03, 2023

Val Ward Cadillac Inc responded

Dana, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2023

Dealership Rating
Employee Rating

Thank you. Four your excellent services. I really appreciate your time and dedication. Five stars More

by yoelsantanap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez

Sep 01, 2023

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 25, 2023

Dealership Rating
Employee Rating

This is my fifth XT. In the last 10 years. Service department is always responsive and professional. Bill in sales has been a pleasure to work with over the years. More

by krisflorida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Griffith , The great lady in finance is amazing

Aug 30, 2023

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We hope you have a great day!

August 06, 2023

Dealership Rating
Employee Rating

I am loving my new car! I purchased my car through Fred Walters and it went soooo smoothly. Lisa was super helpful too. Thank you! More

by Kate.a.bergman
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Walters , Lisa

Aug 11, 2023

Val Ward Cadillac Inc responded

Kate, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2023

Dealership Rating
Employee Rating

Early in November 2022 the service rep and the parts department ordered a replacement for the buckling dash. It's now late June 2023 and I haven't received the part. Doing the math that's 8 months and More

by KIM.SANTY
Service Price Transparency
Recommend Dealer
No
Jun 28, 2023

Val Ward Cadillac Inc responded

Hello Kim! We are sorry to see your note. Part delays can be incredibly frustrating for every party involved, including us here at the dealership. We apologize for the delay and appreciate your patience while we wait for your back-ordered part to become available. In the case of your dash piece specifically, our Parts Manager has personally called around the nation on a number of occasions searching for an OEM, in-stock item we could ship down to Florida but thus far, hasn’t been successful in locating one. We also have a special-order case open in an attempt to escalate your delivery as soon as one becomes available. As of this note, our system is indicating expected availability in early September. Rest assured; our team will contact you as soon as it has arrived. Additionally, you can always call us at 239.939.2212 or send us an email with any questions. We look forward to reaching out to you soon! Have a great rest of your day.

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