Jim Hartsook | Page 10

Friendly and knowledgeable I came to Roush Honda to"look" and drove off in a great used vehicle. They worked wih me and didn't pressure me at all. Visiting a dealership to purc I came to Roush Honda to"look" and drove off in a great used vehicle. They worked wih me and didn't pressure me at all. Visiting a dealership to purchase a car can be intimidating and cause anxiety for a lot of consumers and it was nice to go to one that did the opposite! I appreciate the information and explanation Jim me about the vehicle I was interested in. He covered everything and answered all my questions perfectly. I will definitely recommend Roush Honda and Jim Hartsook to my friends and family when they are in need of a used vehicle, More

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Friendly staff, good inventory! We have purchased new and now used from Roush. Very happy with both experiences. It's always nice to walk in and find out your old neighbor works th We have purchased new and now used from Roush. Very happy with both experiences. It's always nice to walk in and find out your old neighbor works there! Knew we would get an honest price and a quality vehicle. Management was willing to work with us on any concerns we had. Really assured us having the certified title on the vehicle we ended up with. Thanks for a smooth process! More

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Great Experience I had been tracking used Honda Odysseys for a little over a month. Roush had one of the more competitive prices on the trim level I wanted. Since they I had been tracking used Honda Odysseys for a little over a month. Roush had one of the more competitive prices on the trim level I wanted. Since they also offered CPO, they were one of my first stops. Jim did a great job showing me the vehicle and not pressuring me. Even though the vehicle was CPO, I still took it to get looked at by a mechanic I trust. The inspection came back spotless. After returning to the dealership, I talked my decision making process out with Jim and we worked on the best solution....which involved me driving away in the van and not having to go to another dealership! (I had financing set up but decided to go with Honda's since they had a more competitive rate. I'm glad I did because they made it incredibly easy.) I will possibly be in the market for another car soon. Roush Honda and Jim will be the first place I start. More

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First Car Buy The guys here at Roush were incredibly kind and helpful. I am so happy we would get something worked out. Being a recent college grad makes car buying The guys here at Roush were incredibly kind and helpful. I am so happy we would get something worked out. Being a recent college grad makes car buying tricky, but these guys got it done, and I could not be more thankful. This experience was great and I definitely will be back in the future. More

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Happy with our purchase My wife and I needed to purchase a new car for our son. We had very specific things that we were looking for, and a price that we could afford. Jim Ha My wife and I needed to purchase a new car for our son. We had very specific things that we were looking for, and a price that we could afford. Jim Hartsook took very good care of us. He made the process pleasant, and we are very happy with our purchase! Our overall experience with Roush Honda was great and everyone treated us professionally and with respect. More

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Refreshing change!! We had visited another big name Honda dealer in Columbus mainly because we had dealt there before. We knew what to expect...back & forth between sale We had visited another big name Honda dealer in Columbus mainly because we had dealt there before. We knew what to expect...back & forth between salesperson & manager..."if we, will you" type of conversations designed to pressure you into a commitment. Trying to be nice after an hour of this, we were finally able to leave and went directly to ROUSH HONDA. Talk about culture shock! It was a completely different atmosphere ~ we felt NOT pressure, welcomed like family and the place just simply felt right. In less than an hour, we had a test drive, appraisal, negotiated a little bit and had a VERY FAIR deal put together! It was SO refreshing to work with someone that didn't make you feel like their next meal laying on the desk! Jim Hartsook was great to work with and his manager Steve Kantor really made us feel like friends that just happened to buy something from them. We will definitely go back and we're done with the "big boys" down the road. Totally different business philosophy, and it fits us very well! More

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2 great experiences This was our second used certified purchase from Roush and second time working with Jim Hartsook and Tim Senek. Both experiences were great. I espec This was our second used certified purchase from Roush and second time working with Jim Hartsook and Tim Senek. Both experiences were great. I especially appreciate the very low pressure laid back approach. We never felt pressure to purchase or pushed in any direction with the purchase or the financing. More

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Best Customer Experience This is the best dealership I have been to in a very long time. I filled out a pre qualify application on-line just to see if I had a chance to get ap This is the best dealership I have been to in a very long time. I filled out a pre qualify application on-line just to see if I had a chance to get approved. Though it took 4 days to receive a return phone call. I was approved and from that point on the customer service far exceeded my expectations. Jim Hartsook worked really hard to get me financed it took him most of the day I was pleased to find out that his hard work paid off. Every person on the team worked hard and Jim even fought for me on my trade. They knew how desperately I needed a safe vehicle for me and my family. I am pleased that it was Jim who got my call- however I am sure all the sales persons are excellent. The Manger Steve even came over to congratulate me. More

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Great car buying experience! I was very pleased with the process of buying my used Honda! I was a first time car buyer and Jim Hartsook was very helpful! He was very patient in I was very pleased with the process of buying my used Honda! I was a first time car buyer and Jim Hartsook was very helpful! He was very patient in helping me with the process and he was determined to help me get exactly what I wanted. He kept me informed throughout the entire process and I never once felt like I was being rushed or mislead. I am extremely happy with my new car and I would definitely recommend Roush Honda and Jim Hartsook for anyone looking for a used car! More

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Loved our experience with Roush Honda and Jim Hartsook!! We had a fantastic time buying our car. Our salesman, Jim Hartsook, was very knowledgeable and very helpful during the whole process. He sold us a ste We had a fantastic time buying our car. Our salesman, Jim Hartsook, was very knowledgeable and very helpful during the whole process. He sold us a stellar product! We are very pleased with our car. When we had a few questions a few days later, Jim helped us right away and completely answered our questions. We would definitely recommend Roush Honda and Jim Hartsook for anyone who is in the market for a excellent used car and the best service around. More

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