Jim Hartsook | Page 8

Great car buying experience After visiting a few dealerships and getting the high pressure treatment, along with getting "mansplained" to a few times, Roush was a great car buyin After visiting a few dealerships and getting the high pressure treatment, along with getting "mansplained" to a few times, Roush was a great car buying experience. I bought a used Pilot and they addressed everything I asked for with no hassle. I see why this dealership has gotten so many awards and positive reviews. I also appreciated the no haggle policy on their used vehicles. Will definitely only buy from Rouch in the future. More

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Beyond Thankful To start I would just like to say thank you.I typically enter into situations such as these with a very pessimistic attitude anticipating problems tha To start I would just like to say thank you.I typically enter into situations such as these with a very pessimistic attitude anticipating problems that garnish the response “unfortunately, there’s nothing we can do”. Today, this was not the case. Each slight issue that arose he walked me through why and avenues we could take to stay within my budget and still obtain the vehicle I wanted. I’ve wanted this car for years and have encountered countless setbacks in obtaining one. The one solution that always seemed to present itself was “we have our newer models”. You wer patient and most importantly, you were honest. Not being one to hide emotion well I know I didn’t come off as the warmest human being in the world. I’ll be sure to stop back and thank him another time because I smiled the whole damn time I was driving home. Sincerely, thank you. More

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Honest, straight-shooting car dealing We went to Roush Honda expecting a typical car dealership experience: pressure filled and intimidating. What we experienced was the exact opposite. We We went to Roush Honda expecting a typical car dealership experience: pressure filled and intimidating. What we experienced was the exact opposite. We worked with Jim Hartsook, who gave us a supportive, transparent experience that made us feel informed and prepared. We visited five other dealerships in the area and each time muttered how much we wished we were working with Jim! Great deals, trustworthy people, would highly recommend. More

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Best in the Biz Same day trade in for 13 mpg Jeep to this 28 mpg Honda HR-V. Jim and Ben hooked it up and made the transaction seamless. Look no further you’ve found Same day trade in for 13 mpg Jeep to this 28 mpg Honda HR-V. Jim and Ben hooked it up and made the transaction seamless. Look no further you’ve found the best dealership around right here! More

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great experience Have been dealing with Roush for years because I took my Civic there for maintenance, so I already knew of their reputation. My husband bought a used Have been dealing with Roush for years because I took my Civic there for maintenance, so I already knew of their reputation. My husband bought a used car through the same salesperson several years ago and had a good experience so we went through him again. We had a good experience this time also. It was raining the night we went in, so Jim brought each of the cars we requested to see into the garage for us to look at. I took a day to think about it and went in the following day to seal the deal. Would recommend Jim to any of my friends. More

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Amazing!! Very pleased with Roush Honda. I worked with Jim Hartsook and he was amazing. He took his time with me, he knew all the details on the cars I was in Very pleased with Roush Honda. I worked with Jim Hartsook and he was amazing. He took his time with me, he knew all the details on the cars I was interested in. I wasn’t being pressured or in a hurry to make a decision because car buying you should be picky!! I would recommend this place to everyone. Everyone was super friendly. Lae More

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Used car vs new car purchase Personnel have always been very helpful in our car purchase decisions for the three Pilot Touring vehicles we have purchased. Good selection of vehic Personnel have always been very helpful in our car purchase decisions for the three Pilot Touring vehicles we have purchased. Good selection of vehicles, no high pressure sales. More

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Great service I have now purchased my last two cars from Roush Honda, and both times have been a good experience. Great salesmen and great cars here. I have now purchased my last two cars from Roush Honda, and both times have been a good experience. Great salesmen and great cars here. More

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Great experience with Jim! I had a wonderful experience with Jim and everyone else at Roush Honda. They were knowledgeable, responsive, and made the car buying process very easy I had a wonderful experience with Jim and everyone else at Roush Honda. They were knowledgeable, responsive, and made the car buying process very easy. In particular, Jim was easy to work with and made each step of the process seamless. I highly recommend working with Jim! More

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A great experience I worked with Jim Hartsook in my search for a used Honda Pilot. He answered all my questions and made my transition into my new used Honda Pilot seaml I worked with Jim Hartsook in my search for a used Honda Pilot. He answered all my questions and made my transition into my new used Honda Pilot seamless. He even helped me set up my Bluetooth with my iPhone and helped me “navigate” through the other options on the Pilot that I bought. More

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