Jim Helmig | Page 32

The best customer service I’ve received! Jim was an excellent salesman! He made the process go as smooth as possible for me. He was very friendly, and explained all the features of my new 201 Jim was an excellent salesman! He made the process go as smooth as possible for me. He was very friendly, and explained all the features of my new 2018 Accord in detail. He worked with me to come up with a deal that met my needs as a customer. He has definitely gained a lifetime customer! More

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Why Go Anywhere Else Let me start by saying, why go anywhere else? I know this from experience. I visited other dealerships after my visit to Piazza Honda Springfield, bu Let me start by saying, why go anywhere else? I know this from experience. I visited other dealerships after my visit to Piazza Honda Springfield, but came back to them. They were by far the most professional dealership I have ever purchased a vehicle from, And by they I mean Jim and Greg. While other dealerships were trying to sell me the Ridgelines they had on their lot, Jim and Greg went out of their way to find me the exact Ridgeline I requested. They are an A+ team. More

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Awesomeness From the moment I stepped in I knew I would have a positive experience and everyone I dealt with exceeded my expectations. I’m a customer for life. From the moment I stepped in I knew I would have a positive experience and everyone I dealt with exceeded my expectations. I’m a customer for life. More

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Excellent customer service We visited almost every dealership on Baltimore Avenue in Springfield. There was only two who had straight up honest salesmen and honda had the good c We visited almost every dealership on Baltimore Avenue in Springfield. There was only two who had straight up honest salesmen and honda had the good customer service in addition to good product to fit our needs. Thanks! More

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Jim was great Jim Helmig was very friendly, helpful, knowledgeable and ready to go the extra mile. For example, they didn’t have the color in the model I wanted, so Jim Helmig was very friendly, helpful, knowledgeable and ready to go the extra mile. For example, they didn’t have the color in the model I wanted, so Jim got it from another dealer in the region and had it at Piazza for me the next day! He very patiently explained all the Civic’s features (many of which were new to me as I hadn’t bought a car in several years) and answered all my questions. He even tolerated my limit testing on the test drive and laughed at my jokes. Overall, largely thanks to Jim, the experience was much more pleasant than it might have been, with one reservation. Until you sign for the car, it’s all about how terrific every aspect of the car is. OK, that’s salesmanship. However, after the deal is ostensibly consummated and you’ve put your signature on the purchase, you hear about all that can go wrong with the car and how you need to buy any of upwards of half a dozen or so extended warrantees that can cost you up to a few thousand dollars extra! This, after thinking you were done negotiating a price for the car. I’m not faulting the Finance Manager who presents these options here; this is all about corporate (Piazza? Honda?) policy. It unduly prolongs and adds stress to the purchase process and makes you wonder what good the basic warrantee is these days. More

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Jim was great. Jim was great throughout the process. He was patient and well informed. He was also very pleasant and made me feel at ease. I would definitely recomme Jim was great throughout the process. He was patient and well informed. He was also very pleasant and made me feel at ease. I would definitely recommend him. More

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Excellent Experience Jim was wonderful to work with! He made sure the process was seemless. It was a great experience from beginning to end! We will highly recommend him t Jim was wonderful to work with! He made sure the process was seemless. It was a great experience from beginning to end! We will highly recommend him to family and friends. More

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Best dealer around! Sales people are friendly, not too pushy, and really try to work with you to get you what you want for the price you want! Sales people are friendly, not too pushy, and really try to work with you to get you what you want for the price you want! More

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Very Accommodating I was impressed by the size of this dealership and how easy it was to enter and park compared to other dealerships I experienced. This car buying pro I was impressed by the size of this dealership and how easy it was to enter and park compared to other dealerships I experienced. This car buying process was the most pleasurable one I had thanks to Jim, the sales person I encountered. He was very helpful in finding for me the type of car I was looking for and made the car process much easier and more personable than I thought it would be. Any questions I had were addressed and I was able to drive off with my new car that very day. I look forward to returning here for any of my service needs in the future. It is a dealership I feel comfortable with and a staff I can trust. More

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Jim is Great! Thank you for getting me a great deal! We absolutely love the CRV LX! Driving is so smooth I love it it's way better than my Ford was!!!! I Love it!! Thank you for getting me a great deal! We absolutely love the CRV LX! Driving is so smooth I love it it's way better than my Ford was!!!! I Love it!! More

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