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Jim Henderson
95 Reviews
I was born and raised in Muscatine, Iowa, and graduated from the Iowa Wesleyan College. I have been married to my wife Melissa for 27 great years! I have been in the Automotive field since I was fourteen years old, and I am very cognizant of the customer's needs. My aim is to deliver excellent customer service, transparency, integrity, and the type of experience you want to tell your friends and family about. When you work with me, I will show you how easy it is to purchase a vehicle. I am proud to say that after the sale, you are still on my mind. I will match you with the correct vehicle, follow up, and ensure you are happy and doing well!
Read moreDealership Experience
36 yrs, 2 mos
Industry Experience
45 yrs, 5 mos
95 Reviews
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95 Reviews of Jim Henderson
September 11, 2025
Very courteous and professional. Solved my problem in a timely fashion and kept me informed of the progress. Solved my problem in a timely fashion and kept me informed of the progress. More
by WILSONRANCHER
Verified CustomerOther Employees Tagged: Elizabeth Weber
September 05, 2025
As always with this Dealership Location (GMC - NOT THE FORD LOCATION!!), nothing but compliments. They do the jobright, are friendly and timely while getting the work accomplished FORD LOCATION!!), nothing but compliments. They do the jobright, are friendly and timely while getting the work accomplished More
by DRIVE_FOR_SHOW
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
August 29, 2025
The whole group was great. I love my new car. I would recommend them highly. I love my new car. I would recommend them highly. More
by Hyinkrose
Other Employees Tagged: Greg Bogart, Grant Edkin, Brian Wood, Dan Cox, Rob Wittmer
August 28, 2025
Everyone I talked with were very pleasant and professional. They fixed a small dent/chip in our new car and you can’t even see where it was. professional. They fixed a small dent/chip in our new car and you can’t even see where it was. More
by WILSONRANCHER
Other Employees Tagged: Elizabeth Weber , Person in the collision shop. I don’t remember his name.
August 28, 2025
Service is always quick, affordable and done right the first time! Definitely recommend this shop! first time! Definitely recommend this shop! More
by rather_be_stamping
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Dan Cox, Pete Smillie, Rob Wittmer
August 28, 2025
This was my first custom ordered truck but my fourth brand new vehicle in the last 7 years. The process of ordering my custom ordered Silverado 2500 HD was simple and easy with help from Todd Reinsager brand new vehicle in the last 7 years. The process of ordering my custom ordered Silverado 2500 HD was simple and easy with help from Todd Reinsager and sales manager Jim Henderson. I was impressed with the communication that we received from Ed Morse regarding the status of the scheduled build date, when the truck was built, when the truck was placed on the rail car for transport and the expected arrival time in which the Silverado 2500 HD arrived a week earlier than expected. The service department installed all of my additional accessories and handled several last-minute additions without missing a beat. Everyone in the service department is wonderful to work with. When I have questions, Robbie Wittmer and his team have the knowledge and expertise to remedy any issue at hand. The body shop did a great job rust proofing and undercoating my truck. The detailing department did a wonderful job getting the truck show room ready for delivery. One thing that really stood out for me is the teamwork. Whenever I had a question, other salesman didn't hesitate to work together to answer my questions or point me in the right direction. I'm already looking forward to my next custom-built truck so let's see what the new 2026 Silverado has in store for us. More
by jeremyhonts
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Dan Cox, Rob Wittmer, Todd Reinsager
August 16, 2025
They always keep you updated on the progress and provide excellent customer service. Im always pleased with my visit. excellent customer service. Im always pleased with my visit. More
by ROBERTALLBEE1160
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
August 07, 2025
Love the GM location in Muscatine. Great service and always top notch results. Nothing but praise for the GM Store. NOTE: If you’re looking for things to “fix” - concentrate on Great service and always top notch results. Nothing but praise for the GM Store. NOTE: If you’re looking for things to “fix” - concentrate on the “Ford” store. More
by DRIVE_FOR_SHOW
Other Employees Tagged: Greg Bogart, Steve Daly, Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
August 02, 2025
Robbie is the best. They better pay him well because they ned him for his knowledge and excellent customer service They better pay him well because they ned him for his knowledge and excellent customer service More
by THONE
Other Employees Tagged: Rob Wittmer
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