A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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Write a Review341 Reviews of Jim Hierl
April 19, 2018
Efficient, pleasant, thorough. Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks go Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks good questions. Overall, a really professional experience. More
April 17, 2018
Great Service!!! I'm on BMW #5 now and I go see Jim each and every time. It's been a real pleasure dealing with him. He's always in a good mood, he never keeps us wa I'm on BMW #5 now and I go see Jim each and every time. It's been a real pleasure dealing with him. He's always in a good mood, he never keeps us waiting and he has a real attention to detail. Most recently we brought our car in for dent repair and Jim handled everything. He went out with us to inspect the car and he made sure he knew what body panels needed attention. He took the car, sent us on our way with a loaner, and he called in the afternoon when the car was ready. That's pretty much our experience every time. We drop the car off and Jim takes care of everything. More
April 06, 2018
Exceptional Service! My ten year experience with Jim Hierl and Flemington BMW have been exceptional. Jim and his service team are always professional, knowledgeable and ac My ten year experience with Jim Hierl and Flemington BMW have been exceptional. Jim and his service team are always professional, knowledgeable and accommodating. Highly recommended! More
April 02, 2018
Last minute tire switch Jim is always awesome and accommodating. He knows my time is valuable and works with his service techs to make sure he can meet any/all reasonable req Jim is always awesome and accommodating. He knows my time is valuable and works with his service techs to make sure he can meet any/all reasonable requests I throw at him. It’s nice that Jim and his team take the time to know me on a first name basis and are always friendly and curtious More
March 28, 2018
Always on-time and within budget. Jim is always friendly and professional. He is always willing to go the extra mile. Always a pleasurable experience every time I have any one of my th Jim is always friendly and professional. He is always willing to go the extra mile. Always a pleasurable experience every time I have any one of my three BMWs services. More
March 22, 2018
Continued superb service. Jim is the best and has been since I moved into the area 14 years ago. Vehicle always ready when promised. The admin staff is highly efficient. Jim is the best and has been since I moved into the area 14 years ago. Vehicle always ready when promised. The admin staff is highly efficient. More
March 19, 2018
We keep coming back . My wife and I have been getting BMWs from Flemington BMW for 20 years (and other cars from other Flemington Car and Truck dealerships before that). O My wife and I have been getting BMWs from Flemington BMW for 20 years (and other cars from other Flemington Car and Truck dealerships before that). On the sales side we deal with Michael O'Connor -- he is extremely professional and has the amazing patients when it comes to explaining the new car functions and answering a host of questions. We also deal with Ed Kiley -- another professional. As is Jan Blakely. The service department is extremely proficient and helpful. I have been dealing with Jim Hierl for many years -- he is great to work with. More
Other Employees Tagged: Michael O'Connor , Jan Michael Blakley, Ed Kiley
March 13, 2018
Always Great Service I always receive wonderful, friendly service at the dealership. My service advisor, Jim Hierl, is a knowledgeable Caring person. His friendly mann I always receive wonderful, friendly service at the dealership. My service advisor, Jim Hierl, is a knowledgeable Caring person. His friendly mannerisms make for a very enjoyable experience when bringing my car in for service. Thanks Jim for doing such a great job Regards Anna Columbus More
March 12, 2018
Great, Friendly and Prompt Service As Always Flemington BMW, Dana and Jim set the gold standard for service. Knowledgeable, kind and very prompt to communicate any issues or updates. Go the extr Flemington BMW, Dana and Jim set the gold standard for service. Knowledgeable, kind and very prompt to communicate any issues or updates. Go the extra mile to quickly resolve any outside warranty issues so you don't have to worry or waste time. It's simply a great service center and people. More
Other Employees Tagged: Dana Claxton Sabo
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