Jim Hierl | Page 28

Car Buying Made Easy Recently I purchased my third BMW from Michael O'Conner. My first 3 were X3's and I just up graded to an X5. I tell Michael what I am looking for and Recently I purchased my third BMW from Michael O'Conner. My first 3 were X3's and I just up graded to an X5. I tell Michael what I am looking for and he does his absolute best to make that happen. He is supportive, knowledge and most of all patient. He fully explains what each component of a package does and why it is important or not knowing my needs. Last night I picked up my new 2015 X5 and Michael spent over 2 hours fully explaining the new technology and how everything worked.in the vehicle. When I left, I felt secure in the knowledge that I was in control of the technology and not visa versa. Ed Kiley supported Michael in the initial sales process and did a great job, but Michael carried the ball. I know I will also receive excellent service as I have in the past thanks to my service Rep Jim Hierl Job well done. More

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Love my new BMW X5 2015 Thank you Bill for the excellent service on my new BMW x5 2015. I couldn't be happier! Thank you for taking the time to go over all the luxuries this Thank you Bill for the excellent service on my new BMW x5 2015. I couldn't be happier! Thank you for taking the time to go over all the luxuries this car has to offer! I highly recommend you as a salesman your patient, courteous and easy to work with. I look forward to purchasing my fourth one with you in the future. More

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Still simply the best Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you feel as good about a purchase and they make it look easy. I'm sure the is a tom of effort in building this great culture. Again simply the best!!!! More

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WOW - BEST of the Best! Flemington BMW is EXCELLENT I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They a I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They are professional, customer oriented and a sincere pleasure. I am thrilled with my new 2016 X3!. They exceeded my expectations. Special thanks to Byron and Mike S. for their leadership. Kudos to Chris L. for his informative sales approach. As always, Mike Riccardi Sr. and Jim H. in service area are great people. These days, it's rare to find a "team" that truly works together for the customer, you will find an OUTSTANDING team at Flemington BMW. The spirit of customer retention/satisfaction is their number one priority. Kudos to all for keeping me a loyal BMW customer. Just thrilled! More

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A well run dealership I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very I have acquired five cars thus far from this dealership. On all accounts I rate this dealership as excellent. From purchase to service it is done very well. Tom Terill has sold all of them to me . He is knowledgeable and a pleasure to work with. Service is always most helpful and I was pleased to work most recently with a new service advisor , Dana who was most pleasant and helpful. More

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Buying with confidence I've been buying/leasing BMWs for both my wife and me from Flemington BMW for about twenty years. I keep coming back because there is no reason to go I've been buying/leasing BMWs for both my wife and me from Flemington BMW for about twenty years. I keep coming back because there is no reason to go anywhere else. My salesperson for the last few BMWs - including the one I just leased -- has been Michael O'Connor he is a dedicated salesperson taking the time to answer all my questions and the time to explain all the various options -- both car options and financing options. When you pick up the car he takes the time once again to make sure you are comfortable with the operation of the car before driving off. Michael O'Connor is just one of the people I deal with at Fleming and I am confident with both my sales and service experience. More

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I used to dread purchasing a new a car But the excellent service and sales teams keep me coming back! I just purchased my 3rd BMW from Chris Leahy who was very knowledgeable, professional But the excellent service and sales teams keep me coming back! I just purchased my 3rd BMW from Chris Leahy who was very knowledgeable, professional and overall a wonderful car buying experience. Jan-Michael was very helpful as well. Jim Hierl has provided excellent service since my first purchase in 2005! I would highly recommend. More

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The infamous Scott Smith of Flemington BMW Once again, the infamous Scott Smith of Flemington BMW ceases to amaze me. Less than five days ago I owned a 2008 BMW X3 and now I'm driving in a new Once again, the infamous Scott Smith of Flemington BMW ceases to amaze me. Less than five days ago I owned a 2008 BMW X3 and now I'm driving in a new 2014 X3. Scott had previously sold me my first BMW three years ago and my warranty started to creep up to the last covered month, so I knew that I needed to go back to Scott. However, I put so much mileage on the car (because I love driving it) the value ended up being less than what I owed on it. But I need not fear - because Scott knew someone who was interested in buying a used X3. I received a phone call from Scott on a Sunday and drove away with my new car that Friday! He even parked them next to each other so the cars could "bond." Upon delivery of my 2014 X3 Scott went through all the technical details of the car with me before I drove away including setting up my Sirius Radio, which I received free for one year, as well as setting up my BMW assist. Scott has gone out of his way TWICE for me and I really can't say enough good things about him as a salesperson and the fact that he's just a really great guy with a funny sense of humor too!  The warranty program from BMW and the Flemington BMW Service center is unlike any other dealership I have been to as they are simply put, exceptional! Thank you to everyone at Flemington BMW with a special thanks to Scott Smith, John Cavanaugh, and Jan-Michael Blakely.  More

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Vince, Greg ,Jan and Jim Made a Great Team! Although we purchased our BWM at another BMW dealership, since we moved to Lambertville, we began brining our BMW for service to Flemington. Usually Although we purchased our BWM at another BMW dealership, since we moved to Lambertville, we began brining our BMW for service to Flemington. Usually Jim Hierl helps us with our service needs. We were so impressed with the service we received from Flemington BMW, that when we decided to trade-in and get a new BWM (2011 328i) it was no contest where we would go. All of the people we met that day were not only consummate professionals, but were friendly, customer service oriented and mirrored our excitement at getting into a newer car. Vince quarterbacked the whole experience determining a fair value for our trade in and quickly identifying a vehicle that surpassed our expectations, low mileage and a great price!. Greg led us through the test drive and initiation of our sales decision. He allowed both my wife and I test drive vehicles to ensure that we were both comfortable with what was going to be our new vehicle. (Did I mention that we have 3 children with us at the time?) For every step of the purchase process, our sales team allowed us to trade off so that we could take turn watching the kids. Jan then took us through the all important paperwork. He was professional, explained the significance of every document fully and had us through the process in record time. Although I have worked in sales positions before, my main experience is in operations. Having a dedicated resource in Jan allowed for the entire process to move smoothly and without pain. It goes without saying that we look forward to our interaction with the service team when our regularly scheduled maintenance is due. That's why I have Jim on speed dial! In short, this was a great sales team that we know is looking for us to have the best driving experience in our BMW! More

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I serviced my 2006 325i there for many years and when it was time to purchase a new BMW, I decided to purchase from Flemington BMW. The purchasing process is as good as it gets. Everyone was courteous, fr was time to purchase a new BMW, I decided to purchase from Flemington BMW. The purchasing process is as good as it gets. Everyone was courteous, friendly, professional, and helpful. I highly recommend the dealer and if you want to purchase a BMW, contact Bill Hinton. He is the real deal. The entire dealership is excellent. More

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