Jim Jermstad
Jim Jermstad at Luther Family Buick GMC

Jim Jermstad | Page 7

Parts Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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101 Reviews
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101 Reviews

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101 Reviews of Jim Jermstad

July 16, 2021

Dealership Rating
Employee Rating

Every time I have been to the Luther Service department I have had great and courteous service by everyone I have had contact with. I highly recommend their service More

by MARK.AKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Jody Jackson

Jul 21, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 09, 2021

Dealership Rating
Employee Rating

Excellent group who have always been great to work with from sales, service and support. I would highly recommend Luther GMC to anyone of my family and friends. More

by JJ20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Tony Emmerich, Robin Tollefson, Kevin Lindgren, Nathan Loose , Mark Carlson, Richard Medley, Luther Representative, Bob Jurva, Richard Medley, Jimmy Nordick

Jul 14, 2021

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 03, 2021

Dealership Rating
Employee Rating

Everyone was friendly and helpful. The only draw back was the waiting to see financial guy. They were busy and someone on vacation so we did understand. More

by MAMAPAPA3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Julian , Mark Carlson

Jul 08, 2021

Luther Family Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2021

Dealership Rating
Employee Rating

They have great and friendly staff and they finished quicker than expected More

by XSNIPEX69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Kari Sunderland

Jun 30, 2021

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 27, 2021

Dealership Rating
Employee Rating

I cannot express how I enjoy my service at this dealership. They go out of their way no matter if your buying now or later if it's accessories or a vehicle. They treat you the same weather it's a More

by SPIEKERS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jun 02, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 23, 2021

Dealership Rating
Employee Rating

The service department was pleasure to work with and went above and beyond to answer all questions. Also the parts department was very helpful. It was a pleasure dealing with both departments Thank you More

by barbarag2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Tony Emmerich, Robb Reierson , Luther Representative

May 26, 2021

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 21, 2021

Dealership Rating
Employee Rating

I have dealt with this dealer for years and have always had great experiences with both sales and service staff. Everyone from the Sales , Service, parts departments have treated me with get attention to d More

by MARK.AKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Jody Jackson , Richard Medley, Andrew K. Bloomquist

May 26, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 08, 2021

Dealership Rating
Employee Rating

I would like to give feedback. I need more than 25 words. Can you email me at djbejb@yahoo.com so I can send feedback? More

by djbejb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robb Reierson

Apr 21, 2021

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 26, 2021

Dealership Rating
Employee Rating

Service department is great they kept me informed at all times they were great and knowledgeable about what needed to be done to fix sales department parts department great More

by VSHEDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren , Mark Carlson, Wayne Ellefson

Mar 03, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 12, 2021

Dealership Rating
Employee Rating

I love going to Luther the Dealership is always clean and the employees are always cheerful and helpful. When I take my Yukon Dainali or Camaro SS in for service I know I we’ll be treated like a king and my More

by Jay weist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Todd Brown, Richard Medley, Troy Weist

Feb 18, 2021

Luther Family Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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