Jim Jermstad
Jim Jermstad at Luther Family Buick GMC

Jim Jermstad | Page 8

Parts Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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101 Reviews
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101 Reviews

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101 Reviews of Jim Jermstad

January 30, 2021

Dealership Rating
Employee Rating

Best customer service! Always happy to help! Also very intelligent and get the job done effectively and efficiently. Luther family gmc is the only dealership I go to! More

by stevi.parker28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 27, 2021

Dealership Rating
Employee Rating

Great place to buy.treated us like family.went above and beyond.honered their warnty.when most dealers would not.you can trust the dealers.parts people were great.i had the worst treatment at corwin Toyota. More

by dakotaallanhemi5.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , DAS Admin, Nevin Beauchamp, Mark Carlson

Feb 01, 2021

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Feb 01, 2021

dakotaallanhemi5.7 responded

Thank you

January 25, 2021

Dealership Rating
Employee Rating

Hello, I was scheduled for an oil change on Saturday the 9th of January. I drove my truck into the service lane, Mark Spurbeck greeted me. Andrew Bloomquist was my service writer. I waited for my service t More

by Ingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Spurbeck, Andrew Bloomquist

Jan 28, 2021

Luther Family Buick GMC responded

Thank you. We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 16, 2021

Dealership Rating
Employee Rating

We like this dealership because they genuine and very helpful. Great service also! If you stop in they always make time for you! You can call anytime and they will get right back to you if their busy! More

by KMMMILLER1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Loose , Jared Summers

Jan 21, 2021

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 02, 2021

Dealership Rating
Employee Rating

My experience with Luther Family GMC was very pleasent salesman Dale was very helpful and Mark in finance made this transaction very simple also Jim in parts department was helpful ordering accessories More

by TKIP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Dale Amsbaugh, Mark Carlson

Jan 06, 2021

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Dick Norris Buick GMC Clearwater Team (727) 787-8663

December 31, 2020

Dealership Rating
Employee Rating

We like dealing with Luther because of their sales people and the service they give us from the time we look and buy a vehicle More

by KMMMILLER1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens , DAS Admin, Mark Carlson, Jared Summers, Karen Ust-Grothmann

Jan 05, 2021

Luther Family Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 12, 2020

Dealership Rating
Employee Rating

I couldn’t have made a greater choice than to have gone to your dealership! Working with Mr Nathan Loose and Mr Rodney and the accessory manager Mr Jim! They are great gentlemen and I highly recommend this More

by Ronaldmafnas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Heili, Tony Emmerich, Nathan Loose , Rod Tyson, I just wanted you to that Mr Nathan Loise is a stellar professional!!

Dec 16, 2020

Luther Family Buick GMC responded

We love hearing about customers that have a terrific experience at Luther Family Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 29, 2020

Dealership Rating
Employee Rating

We had a very good experience buying our new vehicle. We had a very friendly and knowledgeable sales Associate. We were encouraged to be in contact with any concerns and felt assured our needs would be met! More

by EVENSONM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Tom Gertz , Wayne Ellefson

Dec 02, 2020

Luther Family Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 27, 2020

Dealership Rating
Employee Rating

This Yukon is a whole new vehicle now. Rides awesome and even seems to have more throttle response with the new struts Great service great people More

by durbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Luther Family Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 22, 2020

Dealership Rating
Employee Rating

Friendly professional service, always make you feel welcome. Never had any problem getting in for service. Information was available on any recalls on warranty work. More

by PROVANBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Heili, Anita Hetler, James Jones, Tony Emmerich, Paul McDonald , Mark Carlson, Richard Medley, Troy Weist

Oct 27, 2020

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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