Jim Milella

Relied on Jim Milella for service on 3 Honda CRV’s. Great attention to detail and sevvice. He’s the best. P. Debes. Great attention to detail and sevvice. He’s the best. P. Debes. More

Report | Print

Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!! More

Report | Print

After 10+ years of owning my 2014 Honda CR-V EXL, I traded in for a 2025 HR-V EXL. Let me assure you that Hondas do indeed hold their value! This transaction was made easy with the expertise of Melinda traded in for a 2025 HR-V EXL. Let me assure you that Hondas do indeed hold their value! This transaction was made easy with the expertise of Melinda P. who walked me through all the various options. I felt no pressure and my decisions were heard and accepted. I actually drove out with my new Honda the same day. The Ide Honda Dealership gets 2 thumbs up from me. PS - A big shout out to Gerry L in finance who also made this transaction easy! Thank you IdeHonda!! More

Report | Print

I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return, Milella at Ide. The work is performed timely and professionally. I will certainly return, More

Report | Print

I got my first Honda in 1996 from Ide and have always had a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (the a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (they have an automated system now). I just bought my 4th Honda from them and the experience was not ideal. My sales person was a really nice guy, but I don't think he knew the vehicle he was selling me. He told me several things that just weren't correct. Knowing some of those things, I would not have bought the car to be honest. And, when I picked the car up, the A/C was not working and they had to replace the condenser. Did not give me a good feeling with a brand new vehicle. I don't see myself going back for a 5th Honda. More

Report | Print

I knew taking my car to the dealer would cost a lot and it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave me a ride home the first day (I had planned on waiting) and by the second day had the part in by morning and the car fixed by early afternoon. It was not an easy problem either -a computer needed replacement .Thanks Jim Milella for your kind attention and care . More

Report | Print

We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A rea thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department (Jim & Nick) has also been absolutely great. Best dealership around! We bought an Odyssey and love it. More

Report | Print

Jim Milella gave us very prompt and great service with a problem we encountered while traveling in the area. Many thanks Jim and IDE Honda problem we encountered while traveling in the area. Many thanks Jim and IDE Honda More

Report | Print

I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me. Promptly met by Jim Milella, who took care great care of me. More

Report | Print

First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue. I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. Still excess of $600. I told them I would get back to them I bought a genuine Honda part with shipping for $47 online.. A very automotive savvy friend installed it for me in less than an hour and commented that it was a very easy straight forward installation. Rich Ide, you smile and say you want to earn my business, explain that one to me. Not that way.....oh and I have purchased 4 cars from you in the past. More

Report | Print