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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 18

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

March 31, 2022

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Employee Rating

They identified the problems, asked if I wanted the problems fixed and completed the work in a timely manner. Answered all questions professionally. Great service team. More

by User-0fcb933f6f
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Apr 01, 2022

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Apr 01, 2022

User-0fcb933f6f responded

This is my response

March 29, 2022

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Employee Rating

Pleasant staff and nice facility. First visit as I moved recently and looking for closer facility. Ok More

by Milook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candace Kostial

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Mar 31, 2022

Rizza Cadillac Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 28, 2022

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Employee Rating

Excelent service by Jim Monaghan . Able to get my emergency BUICK fixed Thank you so much More

by fjshcs
Customer Service
Recommend Dealer
Yes
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Mar 30, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2022

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Employee Rating

The customer service in the service department was very good. I especially like the text reminders of service appointments. More

by STIELJR1219
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Mar 28, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Dealership Rating
Employee Rating

Nice and clean atmosphere ! Friendly to make a buck . But no selection on hand . For 150.00they will happy to adjust the balance of your tires ! I bought at least 3 other cars f More

by startrekbwb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Candace Kostial, Taylor , J.

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Mar 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 21, 2022

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Employee Rating

The service and the communication was great at this dealership! Jim kept me on top of things with what was going on with my car. More

by joshuataylor065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 23, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2022

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Employee Rating

I had a professional and pleasant customer experience during, the scheduling, service and payment process. More

by dstewart8234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Danielle O'Connor

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Mar 22, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2022

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Employee Rating

They were able to get my car in right away and diagnose it in a timely manner. More

by ttd101
Recommend Dealer
Yes
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Mar 22, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2022

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Employee Rating

the rizza Buick service people were efficient and customer service orientated and very helpful in a snow storm! More

by Jandacek
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Mar 17, 2022

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 16, 2022

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Employee Rating

The reception at the service desk was very professional and efficient. The service timely. This visit was a completion started by manager. His follow through was excellent. More

by DIANE.TANKSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 17, 2022

Rizza Cadillac Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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