Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 19

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

March 14, 2022

Dealership Rating
Employee Rating

Your inspection and analysis of the issues I had with my car were very thorough and on point. You did an excellent job of resolving them. I shall bring my car to you again for service. Your environment More

by GENCALLOWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Nick Richko, Juan Rocha, John Howard, Becky Aboswielem, Tom Wentz , Candace Kostial, Danielle O'Connor

Mar 17, 2022

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 17, 2022

GENCALLOWAY responded

I am more than pleased with the repairs you did on my car. As a result, I wish to schedule an appointment with your business to have my tires rotated and oil changed April 7, 2022.

March 09, 2022

Dealership Rating
Employee Rating

Very informing, knowledgeable, helps their customers decide what’s best for their vehicle, appointments are on time More

by gigioliver170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Candace Kostial

Mar 09, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 03, 2022

Dealership Rating
Employee Rating

Clean friendly service. washed the car. Did a great job didn’t leave any mess in car. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Mar 03, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 02, 2022

Dealership Rating
Employee Rating

I felt very comfortable and welcomed. As though I belong to a family now. Give me a little time and I will own a Cadillac vehicle! More

by Zoomman505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

Dealership Rating
Employee Rating

The employees at this dealership are prompt, courteous, well trained in their craft and they may advise you about pending problems, but they are not pushy. Most important is parts and labor are fair. More

by BERTRAMKIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Mar 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that our team here at Rizza Cadillac Buick GMC was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

Dealership Rating
Employee Rating

The person calling is polite, accommodating and efficient. The valets are friendly and timely, and my car comes back fixed AND clean! More

by pre8200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Mar 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2022

Dealership Rating
Employee Rating

Excellent service and friendly staff. I really liked that I was in and out in an hour as promised. More

by TW63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Mar 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 25, 2022

Dealership Rating
Employee Rating

I took my truck in for an oil change and tire rotation. Your service team got me in and out in less than an hour. They also washed and dried my truck. I can’t wait to spend the $100.00 Visa gift card from More

by Jeffgardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , I met a salesman with his desk closest to the waiting area (I don’t recall his name) we had a nice conversation and he gave me a calendar.

Feb 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Dealership Rating
Employee Rating

Estimated wait time is ridiculous…. waited over 6 hours for a just diagnostic on my vehicle More

by hughesshaquita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Rizza Cadillac Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2022

Dealership Rating
Employee Rating

Great service. The manager was great. Took care of everything. I will definitely go back More

by RICKMOR1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Feb 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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