Jim Monahan | Page 26

Thank you for getting me in asap for repair on headlights (thanks Jamie!). I did wait almost 2 hrs for diagnosis, but in hindsight I should have just left it there for call back. Thank you Jim M for helping (thanks Jamie!). I did wait almost 2 hrs for diagnosis, but in hindsight I should have just left it there for call back. Thank you Jim M for helping me navigate this repair. I was feeling uncomfortable when I got there...initially felt I was treated in a condescending way, but was happy to be handed off to you. I was uncomfortable with the cost of the needed repair in general, but I realize that the lamp/assembly is costly and parts needed to be ordered. It was ultimately a safety issue for me and I had to accept it. I appreciate your calm manner, patient explanation, and that you understood I was on a budget and only approved what was really necessary. Thank you Jim and thank you to the mechanic who repaired my car. More

by Fran Verified Customer Verified Customer

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Service was great, timely and professional. The service people were friendly and accommodating. The waiting room was a bit chilly so hot tea would have been appreciated by those who don't drink coffee. people were friendly and accommodating. The waiting room was a bit chilly so hot tea would have been appreciated by those who don't drink coffee. More

by ZELEBRATION Verified Customer Verified Customer

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Scratched up my truck going through the car wash. Won't return my phone calls. return my phone calls. More

by Vinnie226 Verified Customer Verified Customer

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Service was excellent! Checked in for service and everyone was so nice and very accommodating. everyone was so nice and very accommodating. More

by RCSFIR Verified Customer Verified Customer

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I have been going here for years. They are the best. Very helpful and professional team. helpful and professional team. More

by JMAGFISH Verified Customer Verified Customer

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I always have a really wonderful experience and Jim in service is amazing and knowledgeable. service is amazing and knowledgeable. More

by C. Hale Verified Customer Verified Customer

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As always I received excellent and courteous service. They ask questions to determine service needs. They even found a coupon to help me save a few dollars. Thanks. They ask questions to determine service needs. They even found a coupon to help me save a few dollars. Thanks. More

by elwashington1390 Verified Customer Verified Customer

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Polite and friendly staff at service desk. Comfortable atmosphere and not pushy if not make me feel like a dumb old person atmosphere and not pushy if not make me feel like a dumb old person More

by VRON818 Verified Customer Verified Customer

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Great service department team. Appointment reminders and great customer service to address your every need. Vehicle is always delivered on time. This most recent visit was a follow up as parts needed to be great customer service to address your every need. Vehicle is always delivered on time. This most recent visit was a follow up as parts needed to be ordered. More

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While I understand parts shortage, someone should answer phones, or call back. Traverse problems very disappointing ….. phones, or call back. Traverse problems very disappointing ….. More

by Conrad769 Verified Customer Verified Customer

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