Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 27

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
not yet
rated

342 Reviews

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342 Reviews of Jim Monahan

October 03, 2021

Dealership Rating
Employee Rating

Consistently good service and trustworthy. I'm glad to have found such a dealer near me! I've tried taking ym car other places, but here, I have never had to return to fix a "new problem" that cropped up More

by P. S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2021

Dealership Rating
Employee Rating

Excellent customer service, vehicle ready within time frame provided. Would definately return for service or new purchase More

by jszydelko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Oct 04, 2021

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 01, 2021

Dealership Rating
Employee Rating

Jim was the consummate pro, kept me informed, of the progress of the truck completion. More

by Puckhog5@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Jim was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 25, 2021

Dealership Rating
Employee Rating

I was treated much better at this dealership then any other even the dealership I purchased the vehicle from. Very pleasant experience More

by Kellifox83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Sep 27, 2021

Rizza Cadillac Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 25, 2021

Dealership Rating
Employee Rating

Had a oil change at Rizza, normally go to another location but they were on strike More

by Chickabae3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2021

Dealership Rating
Employee Rating

In and out friendly service writers, reprogrammed my new iPhone, that’s all I have 😁 More

by Dukester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 18, 2021

Dealership Rating
Employee Rating

Everyone was very helpful and friendly as a single woman I did not feel uncomfortable or intimidated. I will definitely do business with them again! More

by Kathy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 17, 2021

Dealership Rating
Employee Rating

I paid $170 for a Diagnostic test that didn’t have anything to do with my truck. They bamboozled me as a female and they didn’t even fix my truck I had it sent to another location. Sorry but I was not More

by Dajaecolone95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jamie

September 16, 2021

Dealership Rating
Employee Rating

They were life savers, couldn’t get my Chevy in anywhere due to the mechanics strike. Staff was very friendly & accommodating. More

by bigsoxfan73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 17, 2021

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 16, 2021

Dealership Rating
Employee Rating

I was very pleased with the service and quality of work they did. This was my 1st time there so I will be going back .thank you for your services More

by LINDA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Sep 17, 2021

Rizza Cadillac Buick GMC responded

It is always our goal to earn your 5-star rating, Linda. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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